Business Magazine

Communicate Better Actions Matter

Posted on the 29 August 2018 by Maria Snyder @MariaConsulting

Has anyone else noticed mixed messages, hurt feelings, meanness, passionate discussions or passive aggressive social media posts? 

Yeah – me too!

With most forms of online communication there is room for miscommunication that leads to misunderstanding and confusion.

What is missing?

Social media posts can lack emotion, human facial expression, body language, stance and voice tone.  These communication tools are key components in clearly expressing your message.

When we communicate online and with texting most of the time words used and the emoji selected  don’t come across to the receiver of the communication as the sender intended.  So many online and texting disagreements and discussions could have been remedied or negotiated resolution if key components of communication influenced the discussion.

A solution to online communication is to speak in person as much as needed to get the message you are trying to convey to the receiver you intended.  I’m trying my best to text shorter messages.  If a message is more than a sentence long I call the person on the phone or speak in person.

In 1856 the quote: “Actions speak louder than words” is largely credited to Abraham Lincoln from a piece he wrote…”“Actions speak louder than words” is the maxim; and, if true, the South now distinctly says to the North, “Give us the measures, and you take the men.”

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