Health Magazine

Customer Service – Dealing with Angry Customers

By Steve Bradley

Customer service roles can be extremely rewarding when things are going well. You deliver great, person-to-person service, interacting with the people your company tries to serve, and are often the first congratulated when things have gone well. Unfortunately, you are also the first point of call for complaints. Quite often complaints that have come about … Continue reading "Customer Service – Dealing with Angry Customers"

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