Hi Everyone,
My daughter summer holidays have started and she is in mood of spending some time with her grandparents at our native place. My sunblock tube is about to get over now so I was searching online to find new tube but my usual Ultra Sheer with SPF 50 was not available at Apollo pharmacy site so I ordered Lotus Herbals Matte Look Sunblock with SPF 40.
The following are the product that I purchased from their website
Lotus Herbals Matte Look Sunblock with SPF 40
Doctor’s Choice Rubbing Alcohol
Apollo Pharmacy Strawberry Lip Care with SPF15 and Vitamin E
Clean And Dry Daily Intimate Wash
Himalaya Kajal
Actually I had bought VLCC kajal for my daughter which costs 2-3 rupees more than the Himalaya one but I had to buy this to get free shipping and the VLCC one was out of stock.
My Experience
When I ordered the products the invoice generated and I paid with my credit card. The free shipping is over INR 600 so I ordered the intimate wash in 2 nos. Somebody from Hyderabad had called after few hours of placing the order that they don’t have the stock for 1-2 items so it will take some time as I will be receiving the products from their Delhi branch. 1 week passed , I wrote to their customer care asking about the delay. Then some one called and said that they don’t have stock for 2-3 items at their Delhi branch also. Then I told them to cancel the order as they wanted to charge for shipping. After 2 days again some body called and told that VLCC kajal is unavailable but they have Himalaya kajal. I was a little tired of their promises to deliver the products on time and every time some product is out of stock from their store. My husband was also a little annoyed and asked them to either send the products that were ordered or cancel. But the person convinced my husband to buy the Himalaya kajal instead of the VLCC one.
I have shopped online many times and always have opted for the free home delivery and make payment in advance. But when some product is out of stock then also they give free home delivery and give the balance amount back because they know that its their fault and not the customer’s so why should a customer suffer when they don’t have stock for the items displayed on their website.
After all that inconvenience I finally got the parcel after 15 days of placing the order. There were total 6 products in a small box all cramped my lotus herbal sun block tube got a little cut at the back. Thank god it wasn’t too deep and the product is safe.
What I Liked:-
- Free shipping over INR 600
- Only site where rubbing alcohol was available
- Cool and easy to navigate site
What I didn’t Liked:-
- Awful packaging
- Late delivery
- They don’t give free shipping when some product is not in stock
Will I purchase Again From the Site?
No, I don’t think so I didn’t had very good experience shopping from their website. Have you shopped from this site. What was your experience please share it below.
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