Every road and highway has one thing in common: the journey of an emergency vehicle takes precedence over that of any other driver. People know to pull over at the sound of a siren in order to let police cars, fire trucks and ambulances pass unhindered.
In some jurisdictions, ambulance services are part of the local government. However, in many areas, they are funded by independent contractors, each of which has to keep an eye on their budget as well as their customer service to stay competitive in the marketplace.
American Heritage Ambulance, LLC, based in Ladson, S.C., calls themselves a “different ambulance company.” Founded in 2004, the privately-owned organization focuses on “Honor, Integrity and Commitment” in its quest to ensure quality patient care throughout South Carolina.
According to Brad Morgan, COO at American Heritage Ambulance, the company was required to implement GPS tracking on all of their units as part of their relationship with the Access2Care transportation provider network. Since choosing the FleetMatics GPS Tracking System, Morgan says the company has enjoyed many unforeseen benefits.
Read the full case study
