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Ways Make Your Customer Experience Stand Paperblog Pick in Business

10 Ways to Make Your Customer Experience Stand Out

A while back, I wrote about the value of Michael Porter’s Five Forces framework for analyzing the competitive environment, and using every opportunity to highlight and emphasize... Read more

Bully Banks Campaign Against Bank Mis-selling Scandal Paperblog Pick in Business

Bully Banks Campaign Against New Bank Mis-selling Scandal

We have thrown our weight behind a consortium of PR and digital marketing agencies who have teamed up to support the small business community affected by the latest case of bank... Read more

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