Computing Magazine

Who Reads Your Email & When – Let’s Find out with Email Tracking

Posted on the 17 October 2015 by Savita Singh @Compgeekblog

Email Tracking Tool

Do you know who reads your mails and when? Come and let’s find out when your friend, your client and rest people read your mails.

MixMax Communication Platform – This is the first in a series of tips to help you get the most out of Mixmax. Today, you’ll learn how to see who opens your emails, clicks links and downloads attachments with read receipts. This helps you determine how best to follow-up.

To track an email:

By default, email tracking is on for everyone. We indicate this with a “lightning” icon in the toolbar. If it’s not on, click to activate it.

email tracking

If you want to get analytics on clicks and downloads, check ‘Track clicks’.
If you want to get a notification when your email is opened, check ‘Show desktop notifications’.

This is what the notification look like when someone opens your message.

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If you’re on the Free tier you’ll see the last time the message was opened. If you’ve shared Mixmax or upgraded your account you’ll see exactly who opened your email and when, even for groups.

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You can review all tracking information in your personal Live Feed in the dashboard. You’ll see a live updating timeline of who opens your messages, who clicks links and who downloads which attachment when. And above all – it’s 100% searchable!

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