Copyright Macy’sMy first job was at Macy’s in the Mall of America. It was pretty brand new back then, but now it just celebrated its 20th birthday. Well, just in case you were wondering, I can assure you that the bathroom has not been cleaned in about that long. You might not care. But most women I know, know exactly where the nearest bathroom is, how long it takes to get there and which stores have the better bathrooms. I highly doubt Macy’s is at the top of anyone’s list. Truly. It’s sickening. I won’t even go into the gory details, but let’s just say that today, there were feces on the inside of the bathroom doors. I’ve had enough.
I complained to a manager that was about 20 years old and had worked there a month. How are you a manager after one month? Macy’s doesn’t care. They don’t care about their customers having a good experience, because they can’t even take the required first step of cleaning the bathroom properly. Do you think she can do anything about it? She said it was something they were aware of and working on. Clean. The. Bathroom. That’s how you fix the problem. It’s pretty simple. I’m having the store manager call me back, but do you think that will fix something that has been seriously wrong for about 10 years? Doubtful.
I believe the duty has now fallen to me to let everyone know. If you want your baby to probably get some sort of fungus or flesh-eating virus. Change her diaper in there. If you were hoping for a relaxing time to feed your baby in the “Family Room”, have a great time. The smell is overwhelming. I know, if you don’t want your teenage daughter to have a child before she’s ready. Take her into that bathroom and make her sit for ten minutes and tell her that’s what she gets to smell for the first four years of her baby’s life. (Truth is, the smell of that bathroom is something that cannot be described, but it will do the job).
If you were hoping to sit on a clean toilet seat without someone else’s fluids on it. You should go to the Bloomingdale’s bathroom. If you thought there might be soap available for you to wash your hands. You better have your Purell. Because there is no soap. You could wipe it off the counter, because there are pools of gel-like pink cheap hand soap all over the counter. And if you thought the door would shut, you would be wrong. It reminds me of when I was in preschool and there were no doors in the bathrooms because the teachers needed to see what you were doing. Talk about giving someone a shy bladder!
Macy’s: Shame on you. Cleaning your bathrooms is a given. Get it done.
I wonder what all celebrities in your commercials would do if they had to go to the bathroom in your facilities at the Mall of America. Jessica Simpson, P. Diddy or whatever his name is now, Martha Stewart, Ivanka Trump, etc. They would die before going in to that bathroom. I assure you.
With that said, I am no longer shopping there. And I hope you choose to shop elsewhere also. If you don’t have a nice bathroom, people are going to avoid buying as much because they will have to leave and go somewhere else when they need to use the facilities. Inevitably, they will spend less. Bloomingdale’s has spotlessly perfect bathrooms, with doors that work, and it doesn’t smell like three corpses!
