At my college, the end of year institutional climate survey indicated that many people felt there was a divide between faculty and staff and that, in general, communication between various college areas was lacking.
I beg to differ.
Now I am considered by most to be a pretty smart guy. I have written 25 page papers on topics such as the marginalization of the subaltern in post-colonial societies as represented in the literature of Alice Walker or the psychological journey from a state of divisiveness to a state of unity of mind and body by characters in the works of D.H. Lawrence.
As a part of my college's re-accreditation team, I have attended conferences in Texas, Georgia, North Carolina, and Florida where I investigated best assessment practices, general education competencies, student learning outcomes, etc. I use this knowledge to help our college grow and meet the ever changing needs of higher education.
I've even got two fancy degrees (which reside at home in a box in a closet somewhere) from major universities.
But as Momma Gump always says, "Stupid is as stupid does." So despite my alleged intelligence, when staff members at my college tell me what a complete dumb ass I am (just in nicer words than that) for not being able to correctly fill out a certified mail return receipt, I can only conclude that we do not suffer from a lack of communication and that, at least in my case, people feel quite comfortable letting faculty know when they are morons.
Mr. Roughton, please go sit in the corner.