Fleets have been using telematics devices for years to track vehicle location and for making routing decisions. More recently though, they’re being used to report on driver behavior and the health of the asset.
Data from telematics devices can even help reduce roadside breakdowns by helping you better plan for and schedule preventive maintenance based on metered usage (e.g. mileage, engine hours, fuel usage). Measuring and reporting on compliance of your fleet’s target schedules will improve compliance and likely lead to fewer breakdowns.
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Mack and Volvo were the first to deploy a completely closed-loop process for prioritizing these faults based on severity, notifying specific fleets or service providers based on business rules, and inviting key individuals to automatically create cases with suggested repair plans. All of this functionality was delivered via the Decisiv Platform (they call it ASIST) and with amazing results – a 22 percent reduction in downtime and a 70 percent reduction in diagnostic time plus countless avoided stoppages.
By knowing the severity of the fault codes, fleets can make more informed decisions about when and where to have the truck serviced, saving valuable time and cost.
Data from your telematics provider’s Driver Vehicle Inspection Reports (DVIRs) can also be integrated with your service event management process. Rather than asking maintenance personnel to log into the telematics portal, this would allow identified failures to be quickly prioritized within your maintenance teams and ensure safety-related issues are fixed before the truck is required to be back on the road.
Telematics devices have evolved from their limited beginnings and when coupled with a service event management platform bring powerful data to the preventative maintenance processes and drive more uptime.
Take the Next Step
To learn more about how you can leverage telematics data, download this free tip sheet, 5 Ways Telematics Improves Your Maintenance and Repair Process.
