Smartlook is a conversion rate optimization software that specializes in qualitative analysis. Features such as event logging and session recording show you how your site behaves. These ideas will help you to understand your customers' online behavior on your website and mobile application. In this post, we have featured Smartlook Review With Discount Coupon 2019. Let's get started here.
Smartlook offers four main features: visitor records, click maps, event tracking, and funnels. You can watch real video recordings of your users' sessions to see how they interact with your website and review them to spot mistakes and identify opportunities for improvement. You can view mouse movements, clicks, and form interactions to understand the visitor's experience.
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Smartlook Review In Detailed 2019: Is It Worth The Hype?
With Heatmaps per click, you can see where and how many visitors click on your page. In the same way, you will notice where users are not clicking and you will make better use of this area, and you will get an excellent view of the UX.
Tracking the Smartlook events gives you a complete picture as you add it to your website without having to change your code. It automatically tracks all events and helps you to make informed decisions. Finally, you can create funnels from events. Just add events at each step of the funnel to get detailed statistics on conversion routes.
The software provides comprehensive integration with dozens of applications and external professional services, giving you a fully scalable platform. It also has a multi-function developer API to enhance your web recording, as well as an Android and iOS SDK that lets you record your own mobile apps.
Customer service is covered at all standard contact points (telephone, e-mail, tickets, live chat) as well as a knowledge base with educational videos, documentation, technical information and more. Resources. There's also a Smartlook School where you can learn everything you need to know about the software.
Overview of Smartlook Features
- Always-on visitor recordings
- Click heatmaps
- In-context recordings
- Conversion Funnels
- Automatic event tracking
- JS console
- Conversion data
- Integrations
- Filtering & segmentation
- Collaboration & sharing
- Multi-device compatible
- Events data
- Event picker
- Mobile apps
- Data history
What problems does smartlook solve?
1) UX specialists should find areas on their website that can be optimized to improve visitors' conversion rates. Solution: CRO and UX specialists can use Smartlook to search for friction in transformation paths using records and funnels. For example, create a funnel for a payment transaction and filter the customers you just left before placing an order. Knowledge of these records provides information about site improvements to increase conversion rate and availability.
2) The Customer Support team strives to keep up to date and check for reported issues.Solution: Customer service representatives can leverage Smartlook by viewing customer records to verify reported issues. With the User ID feature in Smartlook support staff, you can check exactly what the customer did before you report a problem. You can quickly understand the problem and help the customer faster.
3) The IT group is looking for errors to find the cause of all these system problems and any errors in their application.Solution: Quality control teams can use powerful smartlook filters and search for records with JavaScript errors. These records show errors that users have found without having to reproduce them in a complicated and tedious way. This saves time for both developers and testers.
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Smartlook Features in Detail
1. Watch the full journey of the customer on a websiteSmartlook stores the records of each user's visits in the same location, from first finding your site in a Google ad to buying it through Facebook. Get a broader context and understanding of your visitors' behavior and see the visitor's journey from end to end.
This means that you can understand the behavior, decisions, and actions of your visitors as potentially or potentially better until they buy something on your website, on the online page or through your app.
With each step, you'll know where you've interacted or not, and you'll be able to identify your experience and optimize areas where improvements will be made for positive conversion outcomes.
2. It can be used in companies and organizations.
Smartlook is ideal for use by various companies and organizations such as e-commerce, SaaS, education, services, travel, medical care, media, games, and travel.
Companies looking for first-hand information about user interactions with their website and mobile apps can benefit from the powerful analysis of Smartlook. Today, more than 200,000 businesses of all sizes and industries are using the "why" of user actions.
The knowledge gathered will become a guide to identifying customer experience and travel gaps, to ensure that your visits to your website or your use of the application can generate conversions or closed deals. ,
3. Integrate dozens of applicationsSmartlook integrates with over 60 tools, applications, and third-party services. You can install it on your website, blog, CMS, and e-commerce solution in minutes. It runs on popular platforms like WordPress, Blogger, Drupal, Google Sites, Shopify, Magento, OpenCart, Wix, Weebly and more.
Strong integration leads to cost savings, less time and resources, and increased productivity and efficiency. Imagine opening and using all other business applications, professional services, and third-party productivity directly from the Smartlook platform, and you'll see how powerful a powerful integration feature is.
4. Different plans to choose from.With Smartlook, you can get started right away, with a robust, always-free plan for up to 2 team members, unlimited projects, up to 100,000 visits per month, and more. Also available are two low-cost plans, ideal for SMEs, and a business plan with individual pricing.
These premium offerings unlock advanced features and more powerful features. A wide range of plans that start with a free package gives you a natural way to resize your operations: start small and free, and if your situation requires, you can easily use the following plan at different prices To meet your requirements.
This allows you to seamlessly transition without interrupting, monitoring or understanding your customers in your applications and websites.
Some additional eye-catching features of Smartlook are:
1. View all visitor activity in a video.Just read the video and see the visitor activity on your website. It helps you find and fix the bugs to improve your online business. This video shows the mouse movements of the visitors, where they clicked, and how to handle filling in the forms.
2. Get the visitor's travel recordSmartlook provides all the records of a visitor in one place. This will tell you more about visitor behavior. For example, on Monday, a visitor visited your website through Google and went to search for products. On Wednesday, however, they came back via another source (for example, a publication on Facebook) and completed the purchase.
3. Heatmaps
This service is equipped with intelligent thermo-mapping technology. See where your visitors click and how much they scroll down the page. But did you click on the buttons you want? Have you read the content you want to read? This heatmap provides all the answers to your questions.
4. Filter the visitorsIf you'd like to see the report on visitors to your site, do not worry, as you can do this with the specified filters. Use these filters and retrieve the report showing who was in the basket, the plan section, or other important pages.
5. Share information with your teamIf you want to share important information or videos captured with this tool, the process is very simple. It provides a sharing option that allows you to easily share the information you need with your team.
If you're having problems with errors on your site, just send a link to the registry to your UX developer or developer so he can see and fix it right away.
6. An account with multiple locationsYes, you can add multiple websites to one account. Add an unlimited number of websites to your unique Smartlook account and manage them in one place. You can also receive invitations to access your customers' accounts.
7. Label your visitorsThis feature eliminates confusion for users, including the use of APIs, and adds the customer's name, e-mail address, or other important information from their system. Then you can see the customer information in Smartlook and easily find out who is surfing your website.
How Much Does Smartlook Cost?
All premium plans include a 10-day free trial.
For Website Analytics Free Recording & Heat Maps - Recordings and heatmaps sharing
- Recording of mobile visitors
- Support for Ajax and single-page apps
- Up to 100,000 visits per month
- Visitor journey
- 2 filter levels
- Up to 3 notes
- Up to 3 Heatmaps
- Event picker
- EU data center
- Last 3 days' data history
- Unlimited projects
- Up to 2 team members
Starter - $19/month
- All Free features, plus:
- Up to 3 months' data history
- Up to 2,000,000 visits per month
- Up to 4 team members
- Unlimited notes
- Filtering & segmentation
- Unlimited heatmaps
- Better heatmaps precision
- Up to 3 months' data history
- Always-on recordings
- Historical data in Heatmaps
- Skip inactivity
- Different types of visitors in heatmaps
- API and user identification
- Speed of recordings
- Premium integrations
Power - $79/month
- All Starter features, plus:
- Up to 10 team members
- Up to 12 months' data history
- Unlimited funnels
- Unlimited events
- JS errors in the console
Enterprise - By quote
- All Power features, plus
- Custom visits per month
- Unlimited team members
- Custom data history
Free - Beta (Smartlook for native iOS and Android apps)
- 50,000 sessions/month
- Advanced filtering
- Always-on recordings
- Unlimited funnels
- Unlimited events
- 1-month data history
- API and user identification
SmartLook has more than 200,000 happy customers including influencers like:
We were watching users trying to log in on our website, and they kept getting error messages. I sent the Smartlook video to our programmers to find out what was causing it. Suddenly, the problem was fixed! This is so much more than just looking at statistics.
Before user recording tech, there wasn't a good way for UX specialists to see what visitors were doing, so it was difficult to understand their behaviors. Insights from Smartlook give us around 10 improvement suggestions for each client.
I love checking how our visitors interact with our website; it's amazing. It helps us organize our content and layout to make it easier for our users. Thanks to Smartlook, we reorganized our website, and it works so much better now.
Smartlook allows us to verify customer issues in a way that wasn't possible before, and it's the only solution with always-on recording. We can record all elements of our complex website, such as our dynamic map for flight search.
Conclusion: Smartlook Review With Discount Coupon 2019
