ISPOne have appointed administrators and are cancelling their contract with Telstra Wholesale mobile services.
ALDIMobile customers may have dodged the bullet, with news breaking that Medion Australia has reached a deal directly with Telstra to see the continuation of services for ALDIMobile customers, the news for Kogan Mobile customers is not quite so good.
In fact, it’s decidedly worse.
Telstra has posted a statement which, amongst other things, says:
- Kogan Mobile has not reached a deal with Telstra, and will no longer be able to provide mobile services.
- Kogan customers will no longer be able to recharge their services or sign up for new services.
- Kogan customers will be transitioned — within the next 30 days — to an interim 7 day plan to be provided by Telstra.
- This interim service will allow 20 SMS per day, and 20 minutes of calls. After the interim plan expires, Kogan customers will no longer be able to make any calls or send any SMS from their service.
- This interim plan will be progressively applied to Kogan customers from today, and once the plan is applied, no data can be used. Kogan customers have been advised to port out their services.
- Customers have been warned that the likely large number of Kogan customers porting out to another service provider will impact the responsiveness of the Mobile Number Portability system, and porting for any customers may be delayed over the next month.
Read more from Telstra: http://www.telstrawholesale.com.au/products/mobile/mobile-service-status/index.htm#.UhG2HncmZ8F
