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How to Fix If QuickBooks Could Not Connect to Email Server?

Posted on the 12 September 2019 by Justinconner

QuickBooks is efficient accounting software and has become an integral part of small and mid-class businesses. It plays a pivotal role in business-oriented various accounting, and other tasks like payroll, bookkeeping, banking transactions, etc. On the other hand, QB users usually encounter various technical complexities that obstruct their workflow desperately. In this blog, you shall learn how to fix if your QuickBooks could not connect to E-mail Server.

While using QuickBooks Desktop and trying to access its web-mail, after entering your email password, you may see an error on the screen, which says: “Couldn’t Connect to Email Server. We were unable to connect to the email server for your email provider.” You should contact the QuickBooks Customer Support Team at QB Technical Support Helpline Number 844-888-4666 for quick assistance.

How to Resolve QuickBooks Could Not Connect to Email Server?

There are various troubleshooting methods to resolve this technical issue. It is recommended to follow the steps of any resolving method attentively.

  • Method 1: Update your QuickBooks to the latest version –

  1. First of all, go to the “Update to the recent” or “Latest Release” page.
  2. You need to ensure that your product has been selected. If not, click on “Change Link” and select your QB item.
  3. Then, click on “Update” to download the Updated file.
  4. Now, click on “Setup Automatic Updates” to know the process for setting your QuickBooks Desktop for downloading and installing the latest updates automatically.
  • Method 2: Checking the Webmail Preferences Settings in QB Desktop –

  1. Initiate the process by going to the “Edit” menu of QuickBooks.
  2. Now, click on “Preferences.”
  3. Then, choose the “Send Form” in the left pane.
  4. Then, choose the current email account that you are using by going to “My Preferences.”
  5. Finally, click on “STMP Server Details” and enter the name of the server and port to set it to the e-mail account that you are using now.
  • Method 3: Resetting your Internet Explorer’s settings as Default –

  1. Begin this troubleshooting method by opening your “Internet Explorer.”
  2. Then, click on “Tools” by pressing “Alt + T” or click on “Gear Icon.”
  3. Then, click on “Internet Options.”
  4. Now, go to the “Advanced Settings.”
  5. Then, choose the “Restore Advanced Settings.”
  6. Finally, click on “OK” and close the browser.

By following the steps of any of the three troubleshooting methods, you can resolve QuickBooks Could Not Connect to Email Server. However, if you still face this error, there are chances for different technical glitches. You should contact the QuickBooks Error Support Team at (844)-888-4666 at the soonest for the best solution by QB certified professionals.


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