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How is Microsoft Dynamics 365 Project Service Improving the Alliance Between Sales and Project Delivery Teams

Posted on the 30 October 2018 by Samwillam

In any organization, if you want to successfully accomplish a project, it is very important to have an efficient teamwork and synchronization between sales and delivery teams. When sales team understands the customer behavior, delivery team knows how to understand customer expectation. When in collaboration, both the teams can skyrocket sales. Both the sales and delivery teams play an effective role and with the help of Microsoft dynamics 365 project service they can build a better alliance. With the help of this tool, both sales and delivery teams can coordinate each and every phase of any project from grassroots to the final accomplishment. They get better understanding of client’s expectations and they can do the needful in order to make a successful accomplishment of the project.

Here are the top benefits you can get through the Microsoft dynamics 365 partner in USA:

1. Tracking emails is a regular task for any business but it is not a crucial practice to have an efficient communication. With the exchange of emails one can easily keep a streamlined track of the ideas and actions however Microsoft dynamics 365 project service enables the team to have easy and quick access to Outlook email correspondence. It is also stored on activity record. Also, getting access to the message thread becomes customized through Microsoft dynamics 365.

2. With the help of Dynamics 365 the team can easily switch information through the social collaboration tool that gives extra opportunity for positive sales-to-service information exchange.

3. With the help of Microsoft Yammer the team members can have conversations and check each newsfeeds in a private manner.

4. It gives the opportunity to have various groups within office. There can be a specific group for having conversation or exchange of information related to a particular team. The team members of the group can discuss a project and share new ideas using the Office 365.

5. With the help of a group calendar it becomes easy to track the schedules and tasks. The team members can mark and share the important dates like upcoming meetings or presentations. It is a great way to keep reminders on the calendar.

Improved collaboration between sales and projects:

Microsoft dynamics 365 for sales can help a company in accomplishing successful closure to sales and projects. It makes the team to offer collaboration the customers which builds trust and leads to betterment of the company.


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