Image via Flickr by Side Wages
E-Mythreported
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"A great technology will lead a successful business." In fact, both
customers and investors often avoid the perceived high risk of innovative
technology pitches. Customers don’t like new learning curves or dealing with
unstable solutions. Early adopters love new technologies, but mass market
customers want solutions, not technology.
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"If we design a great product, investors will find us." Technologists
forget that investors are buying a chunk of the business, not the product. Every
solution needs a business team first who knows how to market, distribute and
support the product. Investors want proof of a business model and real customer
revenue, as well as a product.
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"Business work should start only after the product is done." Business
experts recommend that entrepreneurs start their marketing first to confirm that
they have real customer interest and an appealing product concept. In addition,
good marketing and support plans can take as long as product development. Do
both in parallel to be timely.
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"Marketing is a necessary evil to sell weak solutions." In today’s
world of information overload, everyone relies on marketing and social media to
find solutions to match their needs. Even the best technical solutions often
fail due to lack of good marketing. For innovative solutions, marketing is the
education consumers need in lieu of experience.
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"Paradigm-shift solutions have no competition." The real competition
to a new paradigm is the old paradigm. The first airplane faced major
competition from trains and automobiles. If there is no competition, investors
see no market, meaning no customers, slow growth and big marketing costs.
Mention paradigm shift only with other technologists.
- "Free solutions are the way to build critical mass quickly." For many customers, free implies no real brand value, so loyalty is low, and support costs can still be high. Thus you need deep pockets or generous investors before advertising or alternative revenue streams can kick in. Premium pricing with exclusivity is often a better business strategy.