City of Sacramento (CA) is accepting apps for DISPATCHER II (LATERAL). Until January 20, 2017. Salary $57,618.29 – $70,035.47 Annually. For details about this career and over 3,500 other fire departments looking to hire firefighters Join FireCareers.com today… Fill out your PROFILE and get access to thousands of career firefighter recruitment’s across the Country. FREE 7 Day Pass
City of Sacramento (CA)
is accepting applications for:
DISPATCHER II (LATERAL)
 Department of Human Resources 915 I Street, Historic City Hall Sacramento, CA 95814-2604http://portal.cityofsacramento.org/HR INVITES APPLICATIONS FOR THE POSITION OF: Dispatcher II (Lateral) An Equal Opportunity Employer |
| SALARY $27.70 – $33.67 Hourly $2,216.09 – $2,693.67 Biweekly $57,618.29 – $70,035.47 Annually FINAL FILING DATE: 01/20/17 THE POSITION Exam# 002050-16-3 ONLY ONLINE APPLICATIONS WILL BE ACCEPTEDYou must have experience as a Dispatcher with a law enforcement agency to qualify for this position. Please review “Qualifications – Lateral Entry” within this job announcement before applying for this position. DISPATCHER I/ DISPATCHER IIDEFINITION To receive incoming telephone calls and dispatch police units as necessary for assistance; perform a variety of general support duties related to communications activities. DISTINGUISHING CHARACTERISTICS DISPATCHER I This is the first working level class in the Dispatcher series. Incumbents of this class are trained in department policies, procedures and systems through on-the-job training. Generally, work is observed and reviewed both during performance and upon completion. Dispatcher Recruit is distinguished from the Dispatcher I classification in that it is a classroom training classification. DISPATCHER II Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Dispatcher I. Appointment at the higher class requires that the employee be performing the full range of duties assigned to the class. Work in this class is distinguished from that of the Dispatcher I class by the greater independence with which an incumbent is expected to operate. Dispatcher II is a journey-level classification and incumbents are expected to perform the full range of duties of Dispatcher without direct supervision. SUPERVISION RECEIVED AND EXERCISED DISPATCHER I Immediate supervision is provided by a Dispatcher III. Technical or functional supervision may be provided by a Dispatcher II or Dispatcher III. DISPATCHER II General supervision is provided by a Dispatcher III.ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS *SEE LATERAL ENTRY REQUIREMENTS* DISPATCHER I Knowledge of:
Ability to:
EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: One (1) year of paid customer service experience and successful completion of the Sacramento Police Department’s Safety Communication Academy within the last twelve months. Substitution of Education: High school diploma or G.E.D. equivalent, four (4) years of paid customer service experience and successful completion of the Sacramento Police Department’s Safety Communication Academy within the last twelve months. PROBATIONARY PERIOD: Employees must complete eighteen (18) months of probation at a satisfactory performance level prior to gaining permanent status. DISPATCHER II In addition to the qualifications of Dispatcher I: Knowledge of:
EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: One (1) year of paid customer service experience and successful completion of the probationary period as a Dispatcher I with the City of Sacramento. Substitution of Education: High school diploma or G.E.D. equivalent, four (4) years of paid customer service experience and successful completion of the Sacramento Police Department’s Safety Communication Academy within the last twelve months. -OR- *LATERAL ENTRY*: (1) Employment as a full-time law enforcement dispatcher in a Public Safety Dispatch Center within the last six months; and (2) two years as a full time law enforcement dispatcher in a Public Safety Dispatch Center where duties included answering telephone calls and radio dispatching; and (3) successful completion of the California P.O.S.T. Public Safety Dispatcher Basic Course within 12 months of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.THE SELECTION PROCEDURE 1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application to the City of Sacramento Employment Office by the final filing deadline (5:00 p.m. on Friday, January 20, 2017);
Human Resources will be communicating with you by email (so make certain that you have a valid email address that you check frequently – including your SPAM or JUNK folders). 2. Supplemental Questionnaire: (Pass/Fail) – In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline;
3. CRITICALL Test: (Pass/Fail) – Qualified candidates will be notified of the exam date, time, and location by mail and/or email based on their notification preference. The CritiCall test will be job related and may test your ability to:
ABOUT THE CANDIDATE POOL– If you pass the CritiCall test, your name will be placed on the Dispatcher II Eligible List pool for one (1) year with the possibility of the list being extended for an additional year. QUESTIONS For questions concerning Drug Use Standards or the Background process:
For questions concerning the Sacramento Police Department’s Public Safety Communications Academy:
For questions concerning this job announcement and the application process:
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| APPLICATIONS MAY BE OBTAINED AND FILED ONLINE AT: http://portal.cityofsacramento.org/HR OR 915 I Street, Historic City Hall Sacramento, CA 95814-2604 EXAM #002050-16-3 DISPATCHER II (LATERAL) VB |
Dispatcher II (Lateral) Supplemental Questionnaire
* 1. APPLICATION: I understand that the experience I list in the “Work Experience” section of the employment application will be used to determine if I meet the minimum qualifications as stated on the job announcement. A resume, responses to the supplemental questions, or employment history listed elsewhere in the application or attachments will not substitute for the information required in the “Work Experience” section of the employment application. Note: Qualifying experience is based on 40 paid hours per week (pro-rated if less than 40 hours/week).
* 2. SUPPLEMENTAL QUESTIONNAIRE: The answers to the questions below will be evaluated along with the information provided in your employment application. Therefore, your answers must be consistent with your employment application information (especially in the “Education” and “Work Experience” sections), must be unambiguous, and must contain sufficient but concise detail and organization to facilitate the screening process. A resume will not be accepted in lieu of completing this Supplemental Questionnaire or in place of completing the “Education” and “Work Experience” sections of the employment application. Lack of clarity, incomplete or inconsistent information, and/or disorganized presentation will negatively affect your evaluation. I understand and agree to the above instructions.
* 3. I understand that I must pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position.
* 4. I understand that work shifts MAY VARY and COULD INCLUDE weekends, evenings or holidays. I am willing to accept an assignment under these circumstances.
* Required Question
