Food & Drink Magazine

Air Mauritius: Flying Miles Without Smiles

By Indian Food Freak @IFoodFreak

Air Mauritius: Flying Miles without SmilesOver the last 3 decades that I have been flying, I strongly felt that there is no airline worse than Air India in terms of service. However my recent trip to Mauritius made me realize I was so wrong, Air India is still better. The reason for my changed preference is not because Air India has suddenly improved. It is because I flew Air Mauritius, another government run airline who it seems is least bothered about it’s passengers, their requirements and making it a comfortable journey for them.

I was flying to one of the most popular tourist destinations of the world and on the bucket list of many. Am I glad my experience of the place momentarily made me forget my experience of the flight. When traveling to a place the journey itself is such a crucial factor, sad that the flight disappoints on so many fronts.

Unfortunately Air Mauritius is the only direct link between India and Mauritius while other flights take much longer and atleast twice the time of a direct link. Needless to say the flight is mostly booked. Interestingly it has code share with Air India but still it does not give air miles to its passengers. Is that understandable?

Please note Air Mauritius allows only 1 bag with upto 25kg weight. If you carry two bags within the weight limit, you will have to take 1 bag as a hand baggage. My only request while check in was to give me any aisle or window seat except the wings. Since I had reached the airport well in advance (4 hours), I was pretty sure this would be easily accommodated. But no, I was told they will change it at the boarding gate but to my utter disappointment that never got addressed.

I was looking forward to enjoying a movie and specially bought my personal ear plugs since the ones provided by most airlines don’t offer good sound. Unfortunately the entertainment system conked off even before it could start. After making 2-3 attempts, the Air Mauritius crew gave up and all passengers had no choice but to live through that over the 7 hour flight without getting any entertainment.

Well at this time only booze could help relax me but the staff told me that they will serve me post they serve the meal. Seriously? I felt like a kid where my parents are advising me to first drink the milk and then they will let me play.

I quietly ate my meal but the drinks never came. Why are crew at Air Mauritius saving the alcohol? The airline got its full money but I was denied alcohol and entertainment which is already built in the ticket cost.

Air Mauritius: Flying Miles without Smiles
Lesser said about the food of Air Mauritius the better. I was fortunate to get a good breakfast with some potatoes and veggies (no sausages too) while one of my friend who travels on this sector often with Air Mauritius complains that he is mostly  served cold breakfast. However the paneer tikka roll was dry (reheated without cover) and was extremely spicy (even for someone who enjoys spicy food) with hardly any paneer. Please note we had to digest it without any alcohol.

Air Mauritius: Flying Miles without Smiles
My return experience was even worse. They simply turned a deaf ear to my request for a window or aisle seat. I asked for the fragile tag on my bag, but I was told that the stickers are out of supply. Seriously guys I thought you are running an airline and not fooling around. I was told that my hand baggage was 8.5 kg instead of 7 kg. Fair point. I wanted to keep my 2.5 kg jeans in the check in bag that was well below the weight limit. But madamji in a tearing hurry had already sent the bag on the conveyor list and it could not be recalled. She was quick to add keep the jeans in your hand and not in the hand baggage as they will check the hand baggage weight again. I have had bad experiences with many airlines but so many bad ones in one journey, never.

I boarded the flight and look at the size of the entertainment system. It is smaller than my Plus size phone screen. Not to worry, I  adjusted as I was adjusting to the air-conditioning which was already making me sweat.

Air Mauritius: Flying Miles without Smiles
Flight has taken off. I am dreading the meal and won’t even dare to ask for alcohol. Who knows this time I may get a lecture on the ill effects of alcohol.


You Might Also Like :

Back to Featured Articles on Logo Paperblog

These articles might interest you :

  • Big Food Giants Manipulate Public Health Policy in China

    Food Giants Manipulate Public Health Policy China

    Coca-Cola is at it again. As soda sales decline in the United States and Europe, beverage companies look to emerging economies like China for growth. And, it... Read more

    The 15 January 2019 by   Dietdoctor
    DIET & WEIGHT, HEALTH, HEALTHY LIVING, MEDICINE
  • Jewellery for a Precious You

    Jewellery Precious

    Jewellery is always close to a woman’s heart. It completes her look and boost confidence. Considering the changing trends in jewellery fashion, it becomes... Read more

    The 15 January 2019 by   Dr.jenifer Sayyed
    LIFESTYLE
  • Rajshri Productions’ Next Is A Film On Friendship | Hum Chaar | Trailer

    Abhishek Dixit’s debut feature film Hum Chaar is a Bollywood film made under the banner of Rajshri’s film. Hum Chaar is written and directed by Abhishek Dixit. Read more

    The 15 January 2019 by   Themoviean
    ENTERTAINMENT, MOVIES
  • Saint Paul the First Hermit

    Saint Paul First Hermit

    Today is the feast day of Saint Paul the hermit. This is a sweet and delicate Oatmeal Bread topped with rolled oats and naturally sweetened with agave. Saint... Read more

    The 15 January 2019 by   Veronica46
    FOOD & DRINK, RECIPES
  • Irupathiyonnaam Noottaandu | Teaser | Pranav Mohanlal | Arun Gopy

    Arun Gopy’s Irupathiyonnaam Noottaandu is an upcoming Malayalam action-drama feature film starring Pranav Mohanlal and Zaya David in the lead roles. Read more

    The 15 January 2019 by   Themoviean
    ENTERTAINMENT, MOVIES
  • A Year Of Body Positivity

    Year Body Positivity

    Last January, as I sat there on New Years eve all set to make the same old resolutions I've made year after year for as long as I can remember, I realised how... Read more

    The 15 January 2019 by   Sparklesandstretchmarks
    DIARIES, SELF EXPRESSION
  • Garden Bloggers Bloom Day – Jan 2019

    Garden Bloggers Bloom 2019

    Euphorbia rigidaWhen I went out to take the photos for this blog post I was surprised at how much was in flower dotted around the garden. Read more

    The 15 January 2019 by   Patientgardener
    GARDENING, HOME

Magazines