City of Highland Village (TX) is accepting apps for 911 POLICE & FIRE DISPATCHER. Until Open until filled. Salary $38,188.80 – $42,016.00 annually. For details about this career and over 3,500 other fire departments looking to hire firefighters Join FireCareers.com today… Fill out your PROFILE and get access to thousands of career firefighter recruitment’s across the Country. FREE 7 Day Pass
City of Highland Village (TX)
is accepting applications for:
City of Highland Village (TX)911 POLICE & FIRE DISPATCHER
invites applications for the position of:
911 Police and Fire Dispatcher
SALARY:
$18.36 – $20.20 Hourly
$3,182.40 – $3,501.33 Monthly
$38,188.80 – $42,016.00 Annually
OPENING DATE: 01/05/17
DESCRIPTION:
Under general supervision of the Communications Supervisor, performs specialized clerical and dispatching work for the city’s law enforcement, fire/rescue, city services, and non-emergency situations. Employees in this class monitor and coordinate telephone, radio, and teletype communications between unit personnel and among the general public. Position is responsible for receiving, processing, and disseminating information in an accurate and timely manner to provide expeditious response to emergency situations. Performs related work as required.
EXAMPLES OF DUTIES:
Receives calls from the public for various city functions, i.e., police, fire, emergency medical, public works, animal control.
Prioritizes, relays, routes, and/or transfers calls to appropriate agencies, units, and/or departments as appropriate, including coordinating with outside agencies when applicable.
Dispatches appropriate units to emergency and non-emergency calls upon assessment of circumstances and acquiring information.
Provides pre-arrival instruction/medical information/assistance to callers while dispatched personnel are en route.
Documents all police and fire activity on CAD; maintains tracking of police officers at all times; maintains current radio log.
Maintains a wide variety of official logs and lists, i.e., police blotter, wrecker, key, portable radio, cellular phone, pager, vacation watch, emergency business call out, current street/residence listing, adjacent citys’ maps.
Monitors and operates the Telecommunications Device for the Deaf (TDD).
Maintains various files, i.e., missing persons, wanted persons, stolen items.
Maintains communications with unit personnel in the field; sends/confirms information to assist, i.e., criminal histories, driver’s license status, stolen vehicles, wanted persons, warrants.
Contacts other law enforcement agencies to obtain/provide vital and pertinent information.
Enters and/or removes information into the department’s TLETS/NLETS computer system, i.e., missing persons, warrants, stolen vehicles, stolen articles.
Monitors inmates/prisoners while in custody; searches female prisoners as directed.
Assists police personnel in preparation of documentation, paper work, and reports as requested.
Operates various standard and specialized equipment, i.e., TDD, multi-line phone systems, dictaphones, VCR, computer terminals, radio console, facsimile machines, 911 equipment, printers, copy machines.
Serves as Notary Public.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
MARGINAL FUNCTIONS
While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.
May provide language translation or interpretation as such relates to essential job functions.
Assigns video tapes, portable radios, cameras, cellular phones, keys, etc., to unit personnel.
Maintains and files citation reference and complainant reference cards.
Performs related duties as required.
TYPICAL QUALIFICATIONS:
High school diploma or GED; supplemented by one (1) year of previous experience that demonstrates basic computer skills and the ability to clearly articulate in standard English; or an equivalent combination of education, training, and experience.
SUPPLEMENTAL INFORMATION:
Continued hire contingent on the ability to complete the following certifications: Telecommunications Operator, CPR, EMD, 911 Operator.
APPLICATIONS MAY BE FILED ONLINE AT:
http://www.highlandvillage.org1000 Highland Village Rd
Highland Village, TX 75077
972-899-5087 EXT103
911 POLICE AND FIRE DISPATCHER
KL
911 Police and Fire Dispatcher Supplemental Questionnaire
* 1. What is the highest level of formal education you have attained?
* 2. Are you able to work a rotating schedule which includes days, evenings, nights, weekends and holidays?
* 3. Are you able to work any shift including special events?
* 4. Are you TCOLE Certified?
* 5. Are you in the process of becoming TCOLE certified? If yes, what is your expected date of receiving certification.
* 6. One of the requirements of this position is to pass a extensive and thorough investigation of employment and background history. Do you understand this with be a comprehensive evaluation process?
* 7. Have you ever been charged or convicted of a crime (excluding minor traffic violations)? If yes, please specify. If no, enter N/A
* 8. Have you ever been fired or asked to resign from a job? If yes, please explain. If no, please enter N/A
* 9. Have you ever been a party in a civil lawsuit (sued or been sued)? If so, please explain. If no, enter N/A
* 10. Have you ever illegally smoked or experimented with marijuana?
* 11. Other than marijuana, have you ever illegally tried or used any drug? If so, please specify. If no, enter N/A.
* 12. For applicants with prior law enforcement experience, have you ever received disciplinary action above a written reprimand?
13. If yes, please explain.
* 14. Do you have other applications pending with another law enforcement agency? If yes, please list which agencies. If no, enter N/A.
* 15. Have you ever received disciplinary actions above a written reprimand? If yes, please explain. If no, enter N/A.
* 16. Do you have experience in answering a high volume of calls and dealing with the public in some fashion? If yes, please explain the situation and length of time in this capacity.
* 17. Are you able to multi-task in a fast pace environment? As well as, have the ability to work in a confined area for 8 + hours and remain seated for extended periods of time?
* 18. Describe what a perfect work environment looks like and what your contribution would be to make it that happen.
* 19. Have you ever worked in a call center environment? If yes, please explain. If no, enter N/A.
* Required Question
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