What can IT organizations learn from the software update that brought the world to its knees this week? Spoiler: a lot of things they should already know.
Sitting here on my Linux desktop, with my Linux servers humming away in the background, the CrowdStrike crash didn't affect me directly. Like pretty much everyone else on the planet, indirectly, it was another story.
Work buddies were stuck in airports. Colleagues, 48 hours after the incident, were still repairing one defunct Windows system after another, and friends had to use cash to buy groceries.
None of this had to happen.
