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LATEST ARTICLES ( 11 )

• Reinventing Tech Support for a Connected World Part 3 – Differentiate Your...

  Over the last two days, we’ve explored several areas that play an important role in Reinventing Tech Support for a Connected World, including the Tech... Read more

  Posted on 03 October 2013 COMPUTING, TECH

• Reinventing Tech Support for a Connected World Part 2 – Tech Support and the...

  In Part One of our three part blog series about Reinventing Tech Support for a Connected World, we explored the tech support spectrum and the impact of live... Read more

  Posted on 02 October 2013 COMPUTING, TECH

• Reinventing Tech Support for a Connected World Part 1 – The Tech Support Spectru...

  While the term “tech support” isn’t typically considered a strategic differentiator of a product or service, every support call, live chat,... Read more

  Posted on 01 October 2013 COMPUTING, TECH

• The Need for Premium Tech Support Services in Digitally-Connected SMBs

  A myriad of new technologies including mobile devices, cloud-based applications, and non-traditional computing platforms have made offices more digitally... Read more

  Posted on 22 August 2013 COMPUTING, TECH

• The Importance of Cloud-Based Services for SMBs

  In recent years, there has been acceleration in the adoption of cloud-based services in the small and medium-sized businesses (SMB) sector allowing SMBs to not... Read more

  Posted on 16 January 2013 COMPUTING, TECH

• Technology Challenges Beyond the PC and Into the Network

  The adoption of connected technology is accelerating. It was less than twenty years ago when homes and businesses started to experience the World Wide Web,... Read more

  Posted on 02 January 2013 COMPUTING, TECH

• 7 Easy Ways To Protect Your Digital Life

  Mat Honan, tech writer for WIRED wrote a piece last week on how he lost his entire digital life in just one hour. It was an unfortunate event for Mat, but he... Read more

  Posted on 16 August 2012

• How To Create Your Own Slide Master In PowerPoint®

  PowerPoint is a great application created by Microsoft; it is used to present information in a visually pleasing format. If you use PowerPoint for your... Read more

  Posted on 07 August 2012

• Must Know Safety Measures For Your Online Accounts

  If you use the Internet regularly it is very likely that you have lots of online accounts. A lot of our personal and sensitive information are stored online;... Read more

  Posted on 02 August 2012

• Microsoft® Releases Update to Disable Windows® Sidebar and Gadgets

  We recently created a Facebook® post advising our customers to disable the Windows Sidebar and Gadgets features on Windows Vista® and Windows 7 PCs as... Read more

  Posted on 23 July 2012

• Keep Your Computer Safe While Traveling

  Nowadays, many of us travel with our laptops to get some work done away from the office, browse the Internet, send/receive emails, or simply to use it as a... Read more

  Posted on 10 July 2012