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WooCommerce PCI Compliance: What You Need to Know

Posted on the 17 July 2023 by Wbcom Designs @wbcomdesigns

If you run an online store using WooCommerce, you might be wondering how to ensure your site is PCI compliant. PCI compliance is a set of standards that aim to protect cardholder data and reduce credit card fraud. In this blog post, we will explain what PCI compliance is, why it matters for WooCommerce merchants, and how to achieve it with WooCommerce.

What is PCI Compliance?

PCI-DSS (Payment Card Industry Data Security Standard) is a set of actionable rules defined by the Payment Card Industry Security Standards Council to encourage the broad adoption of consistent data security measures around the world with an aim to reduce credit card fraud. These rules apply to anyone who stores, processes, or transmits cardholder data.

Cardholder data includes:

  • Primary Account Number (PAN)
  • Cardholder Name
  • Expiration Date
  • Service Code
  • Card Verification Code (CVC)

PCI-DSS has 12 core requirements that cover six goals:

Goals PCI-DSS Requirements

Build and Maintain a Secure Network 1. Install and maintain a firewall configuration to protect cardholder data <br> 2. Do not use vendor-supplied defaults for system passwords and other security parameters

Protect Cardholder Data 3. Protect stored cardholder data <br> 4. Encrypt transmission of cardholder data across open, public networks

Maintain a Vulnerability Management Program 5. Use and regularly update anti-virus software <br> 6. Develop and maintain secure systems and applications

Implement Strong Access Control Measures 7. Restrict access to cardholder data by business need-to-know <br> 8. Assign a unique ID to each person with computer access <br> 9. Restrict physical access to cardholder data

Regularly Monitor and Test Networks 10. Track and monitor all access to network resources and cardholder data <br> 11. Regularly test security systems and processes

Maintain an Information Security Policy 12. Maintain a policy that addresses information security

Depending on the volume and method of transactions, merchants may need to fill out a Self Assessment Questionnaire (SAQ) or undergo a scan by an Approved Scanning Vendor (ASV) to report their compliance status.

Why Does PCI Compliance Matter for WooCommerce Merchants?

PCI compliance matters for WooCommerce merchants because it helps them:

  • Protect their customers’ sensitive data from hackers and identity thieves
  • Avoid costly fines and penalties for non-compliance
  • Build trust and reputation with their customers and payment processors
  • Reduce the risk of chargebacks and disputes

If you store, process, or transmit cardholder data on your WooCommerce site, you are responsible for ensuring your site is PCI compliant. However, even if you use a payment gateway that redirects customers to its own servers to take payments (such as PayPal or Stripe), you still need to follow some basic security best practices to protect your site from other types of attacks.

How to Achieve PCI Compliance with WooCommerce?

The easiest way to achieve PCI compliance with WooCommerce is to use a payment gateway that handles all the payment data for you, such as WooCommerce Payments or Stripe. These gateways use hosted payment fields or iframes that originate directly from their PCI-DSS validated servers, so the payment information is not directly stored on your site.

WooCommerce Payments is the best option for eligible merchants to accept PCI compliant payments on their site. It is built in partnership with Stripe and integrates seamlessly with WooCommerce. You can manage all your payments, refunds, disputes, and deposits from your WordPress dashboard without leaving your site.

To use WooCommerce Payments, you need to:

  • Install the WooCommerce Payments plugin from the WordPress repository or from your WooCommerce.com account
  • Connect your WordPress.com account (or create one if you don’t have one)
  • Enter your business details and bank account information
  • Enable WooCommerce Payments as your payment method

That’s it! You can now accept credit and debit cards on your site without worrying about PCI compliance.

If you use another payment gateway that redirects customers to its own website, such as PayPal or Authorize.net, you don’t need to worry about PCI compliance either, as long as you don’t collect, transmit, or process cardholder data on your site.

However, if you use a payment gateway that requires customers to enter their card details on your site, such as Braintree or Square, you need to take extra steps to ensure your site is PCI compliant. These steps include:

  • Choosing a secure web host that meets the PCI-DSS requirements
  • Installing an SSL certificate on your site and forcing HTTPS on all pages
  • Updating your WordPress, WooCommerce, plugins, and themes regularly
  • Using strong passwords and changing them frequently
  • Limiting access to your site’s admin area and database
  • Scanning your site for malware and vulnerabilities
  • Filling out the appropriate SAQ or undergoing an ASV scan
  • Maintaining a security policy and documenting your procedures

Conclusion

PCI compliance is not something to take lightly if you run an online store using WooCommerce. It helps you protect your customers’ data, avoid fines and penalties, and build trust and reputation. The easiest way to achieve PCI compliance with WooCommerce is to use a payment gateway that handles all the payment data for you, such as WooCommerce Payments or Stripe. However, if you use a payment gateway that requires customers to enter their card details on your site, you need to follow the PCI-DSS requirements and best practices to secure your site.

We hope this blog post has helped you understand what PCI compliance is, why it matters for WooCommerce merchants, and how to achieve it with WooCommerce. If you have any questions or comments, please feel free to leave them below.


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