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“Wie Social Media Marketing -Social Media Trichter”

By Julia Fernandes @appshub

On October 2, 2013, the most common hashtag throughout the United States was “#governmentshutdown”, as well as ones focusing on political parties, Obama, and healthcare. Most news sources have Twitter, and Facebook, pages, like CNN and the New York Times, providing links to their online articles, getting an increased readership. Additionally, several college news organizations and administrators have Twitter pages as a way to share news and connect to students.[71] According to “Reuters Institute Digital News Report 2013”,[72] in the US, among those who use social media to find news, 47% of these people are under 45 years old, and 23% are above 45 years old. However social media as a main news gateway does not follow the same pattern across countries. For example, in this report, in Brazil, 60% of the respondents said social media was one of the five most important ways to find news online, 45% in Spain, 17% in the UK, 38% in Italy, 14% in France, 22% in Denmark, 30% in the U.S., and 12% in Japan.[72] Moreover, there are differences among countries about commenting on news in social networks, 38% of the respondents in Brazil said they commented on news in social network in a week. These percentages are 21% in the U.S. and 10% in the UK. The authors argued that differences among countries may be due to culture difference rather than different levels of access to technical tools.[72]

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Jeder Kontakt auf Vero ist entweder ein Bekannter, ein Freund oder ein enger Freund – das muss der Nutzer bei der Annahme von neuen Verbindungen festlegen. Wenn man auf Vero einen Beitrag veröffentlicht, kann man festlegen, welcher drei Personenkreise die Veröffentlichung sehen kann, was sehr einfach und komfortabel gelöst ist.

Balancing search and display for digital display ads are important; marketers tend to look at the last search and attribute all of the effectiveness to this. This then disregards other marketing efforts, which establish brand value within the consumers mind. ComScore determined through drawing on data online, produced by over one hundred multichannel retailers that digital display marketing poses strengths when compared with or positioned alongside, paid search (Whiteside, 2016).[37] This is why it is advised that when someone clicks on a display ad the company opens a landing page, not its home page. A landing page typically has something to draw the customer in to search beyond this page. Things such as free offers that the consumer can obtain through giving the company contact information so that they can use retargeting communication strategies (Square2Marketing, 2012).[38] Commonly marketers see increased sales among people exposed to a search ad. But the fact of how many people you can reach with a display campaign compared to a search campaign should be considered. Multichannel retailers have an increased reach if the display is considered in synergy with search campaigns. Overall both search and display aspects are valued as display campaigns build awareness for the brand so that more people are likely to click on these digital ads when running a search campaign (Whiteside, 2016).[37]

3. Active social listening and reputation management.  Most advice on social media marketing strategies advises to start by listening to your conversations. We prefer the term coined by Brian Solis in his book Engage of “Active Social Listening” since this shows the need for a feedback cycle within social media marketing.

Our audience wants to receive the most relevant information right away in a format easily consumable for the decision-making process. DigitalMarketing.com expertise and “out of the box thinking” in helping us strategically deliver targeted content is a key value to improving our audience’s content journey.

In the book Networked – The New Social Operating System by Lee Rainie and Barry Wellman, the two authors reflect on mainly positive effects of social media and other Internet-based social networks. According to the authors, social media are used to document memories, learn about and explore things, advertise oneself and form friendships as well as the growth of ideas from the creation of blogs, podcasts, videos and gaming sites.[174] For instance, they claim that the communication through Internet based services can be done more privately than in real life. Furthermore, Rainie and Wellman discuss that everybody has the possibility to become a content creator. Content creation provides networked individuals opportunities to reach wider audiences. Moreover, it can positively affect their social standing and gain political support. This can lead to influence on issues that are important for someone. As a concrete example of the positive effects of social media, the authors use the Tunisian revolution in 2011, where people used Facebook to gather meetings, protest actions, etc.[88] Rainie and Wellman (Ibid) also discuss that content creation is a voluntary and participatory act. What is important is that networked individuals create, edit, and manage content in collaboration with other networked individuals. This way they contribute in expanding knowledge. Wikis are examples of collaborative content creation.

Bo Han, a social media researcher at Texas A&M University-Commerce, finds that users are likely to experience the “social media burnout” issue.[170] Ambivalence, emotional exhaustion, and depersonalization are usually the main symptoms if a user experiences social media burnout. Ambivalence refers to a user’s confusion about the benefits she can get from using a social media site. Emotional exhaustion refers to the stress a user has when using a social media site. Depersonalization refers to the emotional detachment from a social media site a user experiences. The three burnout factors can all negatively influence the user’s social media continuance. This study provides an instrument to measure the burnout a user can experience, when her social media “friends” are generating an overwhelming amount of useless information (e.g., “what I had for dinner”, “where I am now”).

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I just like Buffer’s suggested content and I often post about a third of them. Not only are they good posts to add to my content mix, but they’re some of the most interesting things I read these days overall. Add the WordPress “Buffer My Post” plugin, and Buffer is a big part of my Twitter presence.

Foursquare has broken up its location-based app into two parts. While its main Foursquare app is now meant to be used as a location discovery tool, its Swarm app is all about being social. You can use it to see where your friends are, let them know where you are by checking in, and chat or plan to meet up at a specific location sometime later.

Reputation: This block represents the extent to which users can identify the standing of others, including themselves, in a social media setting. Reputation can have different meanings on social media platforms. In most cases, reputation is a matter of trust, but because information technologies are not yet good at determining such highly qualitative criteria, social media sites rely on ‘mechanical Turks’: tools that automatically aggregate user-generated information to determine trustworthiness.[4] Reputation management is another aspect and use of social media.

Traditional marketers have long used content to disseminate information about a brand and build a brand’s reputation. Business owners started to apply content marketing techniques in the late 19th century due to the technological advances in transportation and communication. They also wanted to build connections with their customers.[8] For example:


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