Revechat
Abir Ahmed is a digital strategist who enjoys reading, writing and learning about new technologies, content generating, and the Internet. Also he is pretty good in AAA gaming!
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Learn about Live Chat Solution and Co-browsing Tool
https://www.revechat.com/blog
Learn more about Live Chat and its best practices for delivering a better customer experience during the entire customer journey - REVE Chat Blog
LATEST ARTICLES ( 35 )
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How to Improve Digital Customer Experience in Banking
Customer experience has reached a level of paramount importance in recent years, and customers no longer view their experiences in an industry-silo. Instead,... Read more
Posted on 12 February 2020 -
7 Examples of Bad Customer Service Experience (And How to Fix Them)
Customer service experience is a vital cog for any business, but how vital is it? Hubspot research says, “83% of companies that believe it’s important to make... Read more
Posted on 05 February 2020 -
What is Live Chat? Why It is Important for Your Business?
One of the most common reasons for customer frustration not able to get real time support. Having someone to guide when customers are online is a great help tha... Read more
Posted on 30 January 2020 -
5 Effective Methods to Identify and Meeting Customer Needs
Most of the businesses focus on innovations and fail to align their brand with customer needs. Businesses that are customer centric focus on identifying custome... Read more
Posted on 22 January 2020 -
How to Measure Customer Satisfaction in 8 Easy Ways (Methods & Metrics)
Most of the brands firmly believe the fact that good customer service has a profound effect on reducing customer churn, and eventually the bottom line. Read more
Posted on 15 January 2020 -
What is Chatbot? Why Are Chatbots Important?
What is a chatbot? How does it help to accelerate your business yield? How can you build your own chatbot? These are some common questions that arise when you... Read more
Posted on 08 January 2020 -
14 Real Life Chatbot Examples to Implement Your Bot Strategy
Artificial intelligence (AI) has brought a transformational wave in the past few years. It has immersed itself as a go-to technology for every industry you can... Read more
Posted on 05 December 2019 -
15 Practical Lead Generation Ideas and Strategies to Implement in 2020
Customers expect a fantastic experience when they engage with your business. Similarly, businesses should also inculcate lead generation ideas and strategies... Read more
Posted on 21 November 2019 -
How WordPress Live Chat Solution Enhance Your Customer Support
Communication is one of the key determining aspects behind the success of any business. Analyzing the interests of your customers, you need to set up a... Read more
Posted on 14 November 2019 -
Top 9 Contact Center Trends to Watch Out in 2020
Digital transformation and artificial intelligence (AI) have evolved customer expectations. They have become more demanding in terms of faster responses. Read more
Posted on 06 November 2019 -
9 Proven Strategies for Effective Customer Service Communication
Poor customer service communication always creates a negative impact on your business no matter how established it is. Fostering such strategies improves... Read more
Posted on 16 October 2019 -
Top 9 Chatbot Use Cases and Examples That Really Work
Artificial intelligence has drastically changed the way businesses interact with their customers. As per Business Insider, 80% of businesses will be using... Read more
Posted on 10 October 2019 -
8 Customer Engagement Strategies and Ideas to Implement in 2019
Customer engagement is a strategic objective that needs to align with your organizational vision. Having a strong focus on engaging with users and customers,... Read more
Posted on 02 October 2019 -
14 Ways How Live Chat is Changing Customer Service Game
Customer expectations have been ever-evolving and brands have to know the pulse of their customers’ needs how they can retain them. 80% of customers say the... Read more
Posted on 26 September 2019 -
8 Excellent Examples of Customer Relationship Management (CRM)
Do you want a fail-safe way to improve your business performance? The answer would be definitely YES. For that, all you have to do is give your customers a... Read more
Posted on 18 September 2019