Bhupendra Choudhary

LATEST ARTICLES ( 25 )

• Build Vs Buy the Software: A Detailed Decision-making Framework

  

  Two roads diverged in the “software industry”…and these two industrial companies chose two different paths to realize their software goals. Read more

  Posted on 28 January 2022

• 9 Habits of Service Technicians That Affect Customer Experience Negatively

  

  Your strategy was awesome. Your priorities were set and communicated to the team. You chose the best metrics and used the best of the tools. Your team was... Read more

  Posted on 06 December 2021

• 10 Service Technician Soft Skills That Can Transform Your Business

  

  When an angry customer writes a negative review, a fully empowered team fails to resolve the issue, a highly competent service technician quits the job out of... Read more

  Posted on 10 September 2021

• Growth Mindset in Service Technicians: How It Can Transform Your Service Business

  

  “What do you do?” asked President Kennedy to a janitor with a broom during his first visit to NASA headquarters in 1961. “Well, Mr. President, I’m helping to pu... Read more

  Posted on 19 August 2021

• The Definitive Guide to Outcome Based Service Model

  

  How a customer uses a product once it has been sold rarely used to be a concern for the manufacturer. But, it is today. Manufacturers today have shunned the... Read more

  Posted on 23 July 2021

• Field Service Trends That Will Shape This Decade

  

  What will the future of field service look like by 2030? For many, 2030 is a distant future, but for those who are responsible for shaping the direction of the... Read more

  Posted on 06 June 2021

• Ultimate Cheat Sheet on Field Service Mobile Device Selection

  Mobile devices are the heart of field service operations—each day, every hour they facilitate processing of myriads of data throughout the organization; enablin... Read more

  Posted on 04 June 2021

• Field Service Scheduling and Dispatch-The Key to Operational Efficiency

  

  No executive in today’s field service landscape could deny the constant pressure to increase operational efficiency. This pressure makes them look for... Read more

  Posted on 18 May 2021

• The Art of Building a High Performance Field Service Team

  When you look at your field service team, do you see a team that is diverse yet committed to a common vision, dispersed yet works in collaboration? A team that... Read more

  Posted on 16 April 2021

• 21 Field Service Metrics Top Service Leaders Measure

  It might sound super cheesy but won’t be wrong to say that behind every successful company there are the right metrics they measure. Read more

  Posted on 02 March 2021

• Landscaping Business—10 Biggest Challenges & How Successful Owners Solve Them

  

  Dealing with business challenges is tricky in the face of changing technology, consumer behaviour, and regulations. It is not surprising that only 25% of... Read more

  Posted on 10 December 2020

• 7 Top Challenges and How Financial Services Sales Leaders Address Them

  Chances are pretty good that the recent events push people to approach money differently—businesses start stashing more cash and tread lightly over new... Read more

  Posted on 12 November 2020

• 13 KPIs That Top Field Sales Leaders Follow to Drive Growth

  

  The star performers, the rookies, the efficient but not as effective lot, another that is exactly opposite, and the underperformers—together forms a picture of... Read more

  Posted on 14 October 2020

• Reopening Guide: How Businesses Are Managing Worker Safety in COVID-19 Crisis

  Businesses around the world are pushing ahead with reopening plans. Around 20% of the businesses that were closed in April have reopened as the lockdown eases i... Read more

  Posted on 20 July 2020

• Perspective: How Co-living Will Evolve in the Post-COVID and COVID-continuum Era

  Covid-19 is a black swan event that takes place maybe once in two life spans. It is a crisis whose economic, social and psychological repercussions are so deep... Read more

  Posted on 26 June 2020

• 7 Ways To Empower Field Sales Reps to Drive Sales Productivity

  Well, what more could be done? Great paycheck, enticing bonuses, exotic incentive trips—aren’t the motivation enough? Amid such bounties on every sale,... Read more

  Posted on 06 May 2020

• CRM Software Selection Guide: 11 Things You Must Evaluate Before Buying

  The CRM software was supposed to bring the revolutionary shift in customer relationship management but in 2017, CIO magazine reported that around one-third of... Read more

  Posted on 22 April 2020

• 6 Signs Your Field Sales Operations Process is Broken

  

  When sales slumps, pointing fingers at the sales team is a common practice. Working with hundreds of sales professionals has made us learn one thing—if your... Read more

  Posted on 14 April 2020

• Challenges in Pharma Sales Ops: How Pharmaceutical Sales Leaders Can Achieve...

  

  The success of any functional unit or SBU depends on three key factors—Process, People, and Infrastructure. And the same applies to pharma companies as well. Read more

  Posted on 01 April 2020

• How Medical Device Companies Can Boost Sales Effectiveness

  

  The sales scenario in the medical device industry is expected to change fast. The industry that once was dominated by top 10 highest-valued medtech companies... Read more

  Posted on 04 March 2020