India's leading Facilities Management Services Company The Global Helpdesk (TGH) has launched Elite Residential Facility Management Services. Through this launch TGH will offer Concierge Services to Residential Societies, a one stop for all Home, entertainment or Essential services that residents may require to be completed but not themselves have the time to complete them.
TGH, India's oldest Facility Management company, offers its normal & premium range of services through dedicated highly trained concierge experts as well as its 24*7 technology savvy E concierge portal -ORBIT, helping the residents to place their requests from anywhere and anytime as well as provide assistance through live chat and Hotline Numbers.
"Our customers are at the core of what we do. Every project benefits from our expertise of 18 years with distinctive management approach and our consideration of the broader property implications for our clients" said Ms Ritu Grover, CEO The Global Helpdesk
The talented and professional TGH staff work from within the customers' organisations finding efficiencies in a building's systems, providing interim management of daily operations, or helping to accommodate more employees in less space. Their core focus is to gain the best value for the clients.
Indian Facility Management Market started off slowly and reluctantly in 2000s, however, the growing positive effects of Facility Management on company's productivity and work efficiency has led to wider acceptance of the Facility Management concept in Indian corporate industry. As per a report by Global Infrastructure Facilities and Project Managers Association (GIFPMA) we can clearly see a much brighter prospects for the , "The swiftly growing services sector which has created a huge potential for FM services is anticipated to grow at a rate of around 17 per cent during 2015-2020 and reach to approximately $19.4 billion by 2020,".
The report clearly indicates that the various factors such as increasing demands of real estate, tremendous growth in retail and hospitality sectors, increasing awareness levels of benefits are the major driving force for this sector.
"This kind of immense growth potential that the sector promises, many foreign players, have identified India's service sector as the fastest growing part of its economy," the study said.
TGH's esteemed clients include RBS, Flipkart, EY, PwC, TCS, Schneider Electric, Microsoft, Airtel, Bechtel, Aviva, Fidelity, HSBC among many others.
Its list of services include Hard & soft Facility Management services including Utility bill payments, complete Holiday planning, Entertainment, Banking works, Municipal corporation jobs, Post office jobs, arranging for Flower and gifts, Repair services, Insurance and investment, Odds & Ends (from Dry cleaning, Spectacle repair, Restaurant reservation, Photo framing, arranging medicines, arranging Gas connection, arranging for School form and fees), Referencing & Consulting, Passport & Travel, RTO Works, Parties & Events, Total Computer Solutions among others.
TGH has won many awards as well as recognition from industry forums. Ms. Grover herself has bagged many awards as an entrepreneur, Appreciation award by CNBC and AMEX in 2009, Valued Partner Award by Wipro in 2008 and 2009. Her Expertise lies in Facility Management, Concierge Services, Mailroom Management, Expat Management and Rewards & Recognitions - Optimizing Costs & Productivity because of which she is successfully handling her venture.
