SharpSpring VS HubSpot- Throughout this article, I will be discussing two renowned CRM systems that will perfectly incline SharpSpring vs HubSpot to all your business needs.
These two 'Customer Relationship Manager (CRM)' tools, or as we say the marketing automation system in business parlance, are SharpSpring and HubSpot.
Significant Differences Between SharpSpring & HubSpot:- SharpSpring has a very distinctive feature through which you can manage your digital marketing in all your social media handles, via a single platform. In contrast, there is an absence of such a feature in HubSpot.
- At a monthly subscription of $550, you can have a palette of 1500 contacts with Sharpspring. On the other hand, if we talk about HubSpot, it offers a basic CRM solution that provides access to unlimited connections for free to all users, making it an ideal preference for infant start-ups and small businesses.
- There is no feature of live chat at SharpSpring . In contrary to this, HubSpot has this fantastic feature that allows you to contact your website visitors directly.
With the advancement of time, the business has grown at certain complex levels. SharpSpring VS HubSpot It is not possible to maintain details of every nook and corner of your business through traditional means of maintaining a book, excel sheets, etc.
CRM tools come as an ultimate savior in this regard, as this tool optimally manages your organizational details in proper order and automates all your marketing prospects.
What Is SharpSpring?
With over 2000 agencies and 10,000 businesses on board, SharpSpring is one of the most trusted marketing optimization tools.
SharpSpring VS HubSpot- SharpSpring is a full package marketing automation tool that can optimize the marketing/sales department of your business by fueling sales growth and creating more positive sales leads.
The automation software can smoothen and effectuate your sales mechanism by automatically performing monotonous tasks which otherwise requires a lot of time and energy.
This fantastic software keeps a tab on all past, current, and prospective customers. You can know which web page they are on, and accordingly, at the right time, you can catch up with them with all the information they need.
As per rates and reviews, an impressive 98% of all the customers were delighted with this solution.
Some Crucial Attributes Of SharpSpring Tool Are:
- Customer relationship management tool.
- Visitor ID tracker.
- Blogs and write-ups.
- Smart email Automation.
- Managing social media handles at one place.
- Analytics and Reports.
- Landing web pages.
- Integrating activities of different platforms.
- Marketing Automation.
- Dynamic Forms.
How SharpSpring Works?
SharpSpring VS HubSpot- An easy to use platform with white label/brandable options to explore, SharpSpring is a smart solution to businesses of varied sizes. It is compatible with both businesses and agencies.
SharpSpring provides a smart email marketing automation solution through which you can design eye-catching and professional emails to be sent to your clients.
This email building interface, formulated in a simple drag-drop mechanism, can be used by beginners, as it does not require prior knowledge of graphic designing or coding.
Personalized emails can be created very quickly through this interface by using innate phrases, subject lines, and images that would appeal to your customers.
This undoubtedly increases the chances of conversion of these prospective and targeted customers into regular customers.
Apart from this, there is also an exhaustive set of templates which you can format and customize on your own by adding photos, logos, and content.
These edited templates can then be saved and used again in the future. SharpSpring VS HubSpot Thus you don't need to create this template again. Go to archives, pick this template, and just edit the content.
This reduces time and resources if one would want to create those templates again.
A yet commendable thing in this regard is that the email templates provided herein are compatible with all kinds of devices. The design and layout will still look great everywhere, be it in desktop, android, or iOS devices.
There will be no technical glitch that your customers might face due to the variety of devices that they use.
SharpSpring also allows you to create your sophisticated emails using coding languages through HTML editor. SharpSpring VS HubSpot As you work on it, you can even preview it to know how it will exactly look like to your customers.
Through analytics tools, you can keep a sneak peek into the insights, reaches, and impressions that your emails were able to create once they were sent out from your end.
You can have reports like the number of people who opened your email after delivery, bounced emails, forwards, etc.
This will help to measure the success of your email marketing campaigns, and you can realize your areas where you need to work more.
Emails to a customer or a group of customers showing a typical behavior towards your mails (and ultimately your website).
What IS SharpSpring's Comprehensive Built-in Social Media Management Tool?
This tool allows you to operate all the social media handles from one single platform.
You can share the same post on different social media and through multiple accounts from one place and at one click, without switching between various platforms.
You can also schedule your blogs, posts, and mails, and know its status on the content calendar to streamline the entire process of social media marketing.
How Is The Customer Support Service At SharpSpring?
- SharpSpring has an active customer support forum, active five days a week (weekends off) 8.30 am to 8 pm (EDT/EST). You can approach them to get all your problems solved.
- You can file your query and doubts on the online portal created within its website. It is done through a support ticket. Once your card reaches the team, one of the members of their team will contact you.
- One may also get contextual in-app assistance.
- You can search for the inbuilt help files on their websites and see if something related to the query has been already answered there.
SharpSpring stands expectations of its customers. It has scored an impressive score of 7.8 on a scale of 10 in reviews and ratings on Trust Radius.
SharpSpring:
- Social media management tool lets you work through all your social media handles from one place, without manually switching to different platforms.
- Monotonous work is done automatically through this software, thus saving your time and energy.
- One can easily get hold over its working as it does not require sophisticated know-how.
- The CRM tool tracks all the activities of customers on your website to let you know at which stage of the sales process is your customer at.
- SharpSpring page builder software lets you use and customize professional emails, forms, and beautiful landing pages to delight the potential customers at scale.
- Smart automation allows you to instantly follow up the customer through automatically generated standard emails who visit your website so as not to miss any opportunity of conversion.
- Though the plans of SharpSpring are cost-effective, there is no free plan even at the micro-level. Their monthly subscription starts at $550. One has to compulsorily pay more or less to access the smallest feature that it has to offer. Thus, it is not ideal for new business and start-ups with a meager budget.
- If you are amongst those who do not want to use inbuilt email and page templates and want to develop and customize them on your own, you will be nestling up with this work if you aren't a developer/coder.
SharpSpring:
Cons: Primarily, there are following two drawbacks of SharpSpring :
You will also be required to make a payment of $1,800 as an onboarding fee when you are signing up for the first time. This will provide some extra assistance for the initial two months.
This is done so that you can have a stronghold over the working of this software. SharpSpring VS HubSpot- In this way, you can reap maximum benefits out of it. You can also watch a tutorial about the functioning of this software on its website.
All these plans include all features, unlimited users, and support. It is advisable that you browse their website to know what all other accessories they have to provide to their subscribers.
What Is HubSpot?
HubSpot is a free CRM navigation tool. It is an ideal stop for businesses with a small budget. The fact that this is free software, its utility and potential cannot be denied.
This open platform comes with unlimited users and unlimited contacts, giving its competitors a head to head competition.
Just like other paid CRM solutions, SharpSpring VS HubSpot it keeps an eye on the activities of your customers on your pages. It allows you to tap them at the right time to increase the chances of making positive leads through its marketing automation tail.
Following are the essential attributes of HubSpot:
- Streamline sales channels
- All-round automation tools
- Tracking the activities of customers on your website.
- Customization of various inputs
- Email templates
- A platform for managing the database of your contacts.
- Create tasks and activities for your team
- Enhancing sales leads
Working Of HubSpot:
HubSpot can be easily used by anyone, even the ones having no previous knowledge about it. Its software contains a tracker that records all the information related to a contact.
You can fetch details regarding your sales cycle and the overall activities of the sales team on the dashboard.
Whenever a person visits your website, SharpSpring VS HubSpot It loads all their data which is available to them from databases of around 20 million businesses, so you get all the information about the customer.
HubSpot enables you to track people who visit your website and the status of their purchase.
You can easily do live chatting session with a user clear all their queries at the right time, which will ultimately increase chances of conversion.
HubSpot CRM also allows you to record details of your interaction with a particular customer. SharpSpring VS HubSpot You can make digital notes then and there regarding essential areas you need to focus on improving the experience of customers.
It doesn't matter whether your sales team is using G-mail or Outlook as an email platform, HubSpot integrates all your activities in a single platform.
It automatically sends out emails in bulk to every customer in a more personalized manner by individually adding details of the respective customers in the respective mail.
How Is The Customer Support Service At HubSpot?
The customer care cell of HubSpot can be reached on call between 7:00 am and 8:00 pm (EST). You may also mail them your query on the help portal of their website or can ask for a callback.
Apart from these, there is an active user community of HubSpot where you can post your queries and ask for help.
HubSpot scored an impressive 8.4 on a scale of 10 on Trust radius ratings.
HubsSpot:
- It is free software with no limits as regards the number of users and contacts.
- It is an easy to use interface which any ordinary person can get hold of.
- The form builder option allows you to collect details of customers while they are browsing your website.
- As a part of its customer support service, HubSpot allows you to have a live chat with your customers so that their issues are resolved then and there, thus improving customers' satisfaction.
- Personalized emails can be created along with default templates, thus easing the process of the email marketing campaign.
- HubSpot notifies you whenever a customer visits your website so that you may tap them at the right time at the right place, with correct information.
There is no drawback with HubSpot as such, except the fact that the mobile version of HubSpot is pathetic and is not as effective as the web version.
Also, it lacks some basic features that are present in the web version. It won't bother you much if you have a laptop/desktop computer all the time. But others will end up struggling in it use via mobile or iPad.
HubSpot:
Pros: This CRM is for free with unlimited users and contacts where one can pile up over a million connections. SharpSpring VS HubSpot All the features like that of any other paid CRM.
In this free CRM, be it marketing automation, customer support call, email, or land page builder.
Cons:However, to avail of some extraordinary features (exclusively meant for large businesses), like sales and service hubs, you will be required to purchase a monthly subscription that is available at an economical price of $50 per month.
In addition to CRM tools, this will include other amazing features which will improve your conversion rates and support.
You can also purchase HubSpot's 'Growth Suite', which gives access to marketing hub, sales hub, and service hub along with its CRM, just at a monthly plan of $113 per month.
Another hugely popular paid tool of HubSpot is that of HubSpot CMS (Content Management System). SharpSpring VS HubSpot If CMS equips you with every means to create a highly luring website with the potential of converting a large number of leads.
HubSpot CMS will be worth $300 for a month along with a payment of $1000 as an onboarding fee.
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- SharpSpring (@sharpspring) August 31, 2022
Is your Sales team ready and willing to connect with high-quality leads moving down the funnel, but also struggling to find time due to never-ending administrative functions and repetitive tasks? (1/3) 😰🗂 pic.twitter.com/7VBY0LLH75
- SharpSpring (@sharpspring) September 9, 2022
Head to the @NTWRK app to get a piece of the exclusive #GrowBetter collection featuring limited edition soft goods from @homageyear & @nicolezizi in partnership with @bibbygregory of @BFASHIONFAIR. pic.twitter.com/h4EjJN7Y2q
- HubSpot (@HubSpot) September 9, 2022
In need of a helping hand? Tweet your questions to our support handle @HubSpotSupport or check out some solutions in our Help Center 👉 https://t.co/OuwcricjjG pic.twitter.com/O2WXYBiDep
- HubSpot (@HubSpot) November 24, 2020
❓FAQs: SharpSpring VS HubSpot Comparison 2022: Choose The Best Option:
SharpSpring Customer Review:
HubSpot Customer Review:
Before jumping to the discussion, let's know what exactly CRM software is. A CRM tool allows businesses to better access and organizes their customer's data.
Out of the uncountable benefits that CRM software provides, the prominent ones are listed below:
- Smoothest the entire sales mechanism.
- Automatically performs monotonous tasks that otherwise require many hours.
- Provides a better experience to your customers.
- Team coordination is enhanced.
- Keep all the details of your contacts in proper order.
- Improves revenue prospects and the profit-making capacity of your firm.
- Improves employees' satisfaction.
- Better reporting of the sales leads.
- Better tracking of all the activities done during the marketing process.
- It can increase the productivity of your sales team by up to 34%.
- 8-14% of the length of the sales cycle can be shortened by using CRM and marketing automation tools.
My center of focus in this review would be to analyze every nook and corner of the two major CRM solutions, namely SharpSpring and HubSpot.
I'll briefly run through their every aspect, merits, demerits, cost-effectiveness, customer care cells, and a plethora of other things. I hope that towards the end of this review, you will be clear about which CRM platform will suit all your business requirements.
SharpSpring VS HubSpot- The final say on whether SharpSpring or HubSpot would be better is loose and subjective. It ultimately depends upon the size of one's business.
For new start-ups and businesses with a low budget, HubSpot will be a catch. It is available for free with no limit on the number of users and contacts.
The CRM is entirely free with a good bunch of amazing features like any other paid software. It is a user-friendly tool that requires no expertise in coding.
Some features like live chats to make it stand out of the crowd, as far as support services are concerned.
SharpSpring is also fantastic software. It is suited for business of medium and large sizes with a significant budget in the pocket.
Quick Links:It is worth every penny you pay, as it provides unique quality features like email automation, landing page builders, SMM tools, etc.
If you liked this amazing comparison between Perfect Audience vs AdRoll. SharpSpring VS HubSpot Then, please Comment your experience with us in the comment section so that I can get to know what you loved the most in this write-up.
