Then, he received a telephone call from a Lloyds PPI
investigator who put through a 45-minute
interrogation about the lifestyle and
financial circumstances. The inquisitor
reluctantly disclosed that he had a PPI
on specified dates between 2005 and 2007 although he couldn’t – or wouldn’t –
say under what circumstances it had been sold, by whom or when. The customer was not expecting a windfall or a
Caribbean cruise, but expected a modest £100 to £200 – and when the letter from
Lloyds bank came stating that claim is upheld, he was happy. But the letter
only read : As a final response I’d like
to offer you a payment of £0.03 to put you back in the position which you would
have been if you had not purchased the policy. To make a farcical situation
even more comic, 3p was taxable, that he owed Her Majesty’s Revenue and Customs
(HMRC) the princely sum of 0.015p.
The
customer said, he won’t be cashing the prized possession – but will frame the check as a symbol of pointlessness,
a total waste of time and as an epitaph to Britain’s barmy banking industry.
With regards – S.
Sampathkumar
9th June 2015.
