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Office 365: "This Will Take 45 Minutes"

Posted on the 01 August 2013 by Jlipnack @jlipnack

Although I won't post any more about my hard drive crash, I do have other sequella to report. For example, if you are like me, i.e. you don't travel with all your applications in your suitcase, then when you restore your files, you'll have everything except your applications.

Thus, I signed up for Office 365 as a way to be able to work with my documents until I have Office reinstalled on my machine. Office 365 is inexpensive and it seemed to solve my immediate problem.

However...I can't get past the first step, customizing my email address. I've spent about an hour so far trying to figure out how to do this, which involves logging into my domain server, adding a DNS address, and shuddering because of the warning message that says that if I do this, I will permanently move my domain to a different server. Alas! Microsoft instructions say just to hit "cancel" at that point.

I know I don't have a degree in computer science and thus am ill-equipped to do anything fancy but can someone at Microsoft please explain to me why the conclusion to a warning is "cancel" and how that makes ANY SENSE WHATSOEVER? By the way, there is no obvious cancel button on my domain server site where I'm supposed to hit cancel.

What's the subject line, "This will take 45 minutes about?" Yes, that's what the Microsoft site and the explanatory video says right up front. If when using Office 365 you want your email address to say [email protected] rather than [email protected] you have to go through this process.

I wrote to Microsoft of course but haven't had a reply. Meanwhile, I'm using Google Docs/Drive, which is a workaround but not a permanent solution.


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