Introduction to Crisis Management and Information Vacuum in Social Media

A crisis can broadly be characterized as an incident that consists elements of surprise, danger, and uncertainty which can affect communities, corporations, and even nations. McLean (Clock is ticking on Malaysia Airlines in crisis management) states three ‘crisis realities’ that organizations may crumble under if unprepared – the lack of information, time and the right … Continue reading "Introduction to Crisis Management and Information Vacuum in Social Media"