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ICANN Says They Are Continuing to Provide Support for Registrants Impacted by Epik Inc.

Posted on the 01 July 2023 by Worldwide @thedomains
Epik

ICANN made another statement with regards to Epik. In a post titled, “ICANN continues support for registrants impacted by Epik Inc.” Jamie Hedlund provides an update. He also noted that Epik cured the notice of the breach.

From the post:

Epik Cured the Notice of Breach

The 1 June 2023 breach notice was issued as a result of the registrar’s failure to pay ICANN accreditation fees. The notice also reminded Epik that it had not yet resolved multiple complaints related to its failure to timely process domain name renewals and other customer requests.

On 21 June 2023, Epik cured the notice of breach. The registrar paid all outstanding ICANN fees and, with respect to the unresolved complaints, Epik:

  • Acknowledged and explained its failure to timely process various registrant requests, including to renew their generic top-level domain (gTLD) name registrations.
  • Described the specific remedial measures it has taken to address these failures and to ensure that they would not reoccur in its provision of registrar services.
  • Described the actions it has taken to assist registrants and confirmed that it has resolved all remaining issues with respect to the gTLD domain names impacted by its failures noted above.
  • As confirmed by ICANN, renewed or allowed registrants to transfer all gTLD domain names that were the subject of complaints and for which evidence of payment had been received.

ICANN acknowledged the remedial measures and noted that should any of these issues reoccur, it will take expedited action to enforce Epik’s contractual obligations.


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