How to Troubleshoot QuickBooks Error 15101

Updating QuickBooks payroll may cause some problems, however, following these steps can help you get rid of the issue. QuickBooks update error 15101 falls under the category of 15XXX series of errors and different error codes may appear depending on the cause of the failure. If you’re unable to connect to the internet while running payroll updates, then Copymatic might not be able to download the newest tax tables and this problem might arise. Follow the instructions below in this article to get help.

Quickbooks Error 15101 is a security error that can block your ability to access the program. Users may encounter this error during or after the payroll, or in conjunction with a software update. Quickbooks will not function well and prevent you from performing other tasks when this error pops up. Causes for this error can range from improper internet settings to not running your software correctly, and even problems if any digital certificates are missing on the computer.

Reasons leading to QuickBooks Error 15101

• When the digital signature certificate of QuickBooks Desktop is missing
• There is some damage to the QuickBooks folders and files
• Previous updates are causing problems with QuickBooks
• The Internet Explorer is not set as the default browser.
• The configuration of the Internet Explorer is at fault for the error
• If the Windows Firewall is blocking the connection between Quickbooks and Intuit servers.

How do you fix QuickBooks Error Code 15101?

Method 1: Run reboot.bat files

1. If you are getting a QuickBooks error 15101, complete these steps to resolve the error.
2. Close QuickBooks application.
3. Then on the Shortcut tab of the Properties screen, click the Open File Location button.
4. Locate a file called Reboot.bat or reboot script from the list and right-click to select Run as administrator.
5. The black CMD window will reveal another scrolling file and ask permission to start rebooting your computer, accept the permission and restart your computer. If a new update is available.

Method 2: Set Internet Explorer as your Default Internet Browser

1. There may be one of a number of factors causing QuickBooks to error out.
2. Two of these are old updates or outdated software.
3. In order to solve this problem, first, make sure that you have the most current version of Internet Explorer.
4. Second, I will give copies of the article on changing the default browser in Windows 10 if you are using Windows 10.

Method 3: Install a Digital Signature Certificate

1. Resetting QuickBooks isn’t possible.
2. But that doesn’t mean you don’t have options.
3. To fix the issue, first, restart your computer to wipe the cache of used memory and free up space for new files.
4. Next, search for QBW32.exe in the Start Menu or go to the following location: C:/Program Files (x86)/Intuit/QuickBooks.

Method 4: Download the updates in Safe Mode

1. Open your computer in Safe Mode.
2. Redownload the update.
3. If successful, restart your computer in Normal Mode. Then, re-download the update.

Method 5: By correcting SSL settings in Internet Explorer

1. Opening your internet explorer, you are able to go to the tool tab from this point.
2. You can then proceed with making a click on the internet options button before navigating to the connection tab.
3. Once there, you will want to make sure that you Automatically detect settings are selected, whilst deselecting TLS 1.2 (you may also select SSL 2.0 and SSL 3.0).

As per QuickBooks error 15101, there are various reasons that can cause this issue such as missing digital signature certificates, damaged QuickBooks files, and previous updates to mention just a few. We tackled each reason in the discussion above and how to fix the issue.

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Reference: https://www.articlesoul.com/how-to-resolve-quickbooks-error-15101/