How to Fix Big Brother Naija Not Showing on GOtv

In this article, we will guide you through simple steps to resolve the Big Brother Naija channel not showing on GOtv and ensure you don't miss out on the thrilling reality show.

As the highly anticipated Big Brother Naija “All stars” reality show commences on Sunday, 23rd July 2023, fans across Nigeria are excited to watch their favorite stars from previous seasons once again.

However, some GOtv users have encountered an issue where the BBNaija channel (channel 29) is not showing on their GOtv decoder despite being broadcasted on DStv channel 198 and GOtv channel 29.

Also, See:

• How to Resolve E16 Error on GOtv
• DStv/GOtv Self Service and Customer Care Contact Details

If you are facing the problem of Big Brother Naija not showing on your GOtv, there could be a few reasons behind it. Firstly, ensure that your GOtv subscription is active and up to date. An inactive subscription can result in restricted access to certain channels, including BBNaija.

How to Fix Big Brother Naija Not Showing on GOtv

Fix 1: Check GOtv Subscription Status

To confirm your subscription status, follow these steps:

1. Press the ‘Menu/GOtv' button on your remote controller.
2. Select ‘Advance Options' on the displayed options and press ‘OK'.
3. Scroll to ‘Installation' and press ‘OK'.
4. Choose ‘Decoder Status' and press ‘OK' to view your subscription details.
5. Verify that your subscription is active and has not expired.

If your subscription has expired, you can renew it to enjoy watching BBNaija and other channels.

Fix 2: Verify Channel Package

After ensuring your subscription is active, check your current package and ensure it includes the BBNaija channel. Some packages may not provide access to certain channels, so it's essential to be on a package that contains the channel.

Fix 3: Rescan the GOtv Decoder

If your subscription is active and includes the BBNaija channel, but it's still not showing, try rescanning your GOtv decoder. This process can often resolve channel-related issues.

Step 1: Rescan using the Remote Controller

1. Press the ‘Menu/GOtv' button on your remote controller.
2. Select ‘Advance Options' on the displayed options and press ‘OK'.
3. Scroll to ‘Installation' and press ‘OK'.
4. Select ‘Automatic Scan' and press ‘OK'.
5. Wait for the decoder to complete scanning.
6. Press ‘Exit' and proceed to channel 29 to check if the BBNaija channel is now available.

Step 2: Power Reset and Scanning

1. Press and hold the power button on your GOtv decoder.
2. Release the button immediately after the decoder goes off.
3. Wait for the decoder to restart and begin the scanning process.
4. Proceed to channel 29 after the scanning completes to see if the BBNaija channel is accessible.

Fix 4: Reset the GOtv Decoder

If the issue persists, you can try resetting your GOtv decoder. Here's how:

1. Using your GOtv remote control, press the ‘MENU' button.
2. Navigate to ‘Advance Option' and press ‘OK'.
3. Select ‘Installation' and then choose ‘Reset' and press ‘OK'.
4. Confirm the reset action and the decoder will reset.
5. Wait for the decoder to restart and check if the BBNaija channel is now available.

Additional Troubleshooting Tips

If you've tried the above steps and the BBNaija channel is still not showing, consider the following additional troubleshooting tips:

1. Ensure Strong Signal Reception: Check your antenna or satellite dish alignment to ensure a strong signal connection, as a weak signal can cause channel disruptions.
2. Contacting GOtv Support: If the issue persists, you can reach out to GOtv customer support for further assistance. They can provide personalized solutions to resolve the problem.

Alternative Ways to Watch BBNaija

If all else fails, there are alternative ways to watch Big Brother Naija, such as:

1. Online Streaming Platforms: Some online streaming platforms might offer live streaming of the BBNaija reality show. Check for authorized platforms to watch it online.
2. DStv Access: If you have access to DStv, you can tune in to channel 198 to watch the show.

FAQs

Q1: Why is the BBNaija channel not showing on my GOtv?

A1: The channel might not be available on your current package, or your subscription could be inactive.

Q2: How can I check my GOtv subscription status?

A2: Press the ‘Menu/GOtv' button on your remote, navigate to ‘Advance Options,' select ‘Installation,' and then ‘Decoder Status.'

Q3: Will rescanning the decoder delete my settings?

A3: No, rescanning will not delete your settings; it will only refresh the channel list.

Q4: What should I do if the issue persists after rescanning and resetting?

A4: Ensure you have a strong signal connection and contact GOtv support for further assistance.

Q5: Can I watch Big Brother Naija online?

A5: Yes, some authorized online streaming platforms may offer live streaming of the show.

Conclusion

Don't let technical glitches spoil your excitement for Big Brother Naija “All stars” reality show. By following the steps mentioned above, you can easily fix the issue of the BBNaija channel not showing on your GOtv.

In case you encounter further problems, reach out to GOtv support or explore alternative viewing options.

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