QuickBooks Messenger is a built-in feature in QuickBooks Desktop that allows users to communicate and collaborate within the software. It provides a convenient way to exchange messages, share information, and discuss transactions with other users who have QuickBooks Messenger enabled. This article will guide you through the process of using and enabling/disabling QuickBooks Messenger.
Using QuickBooks Messenger
To use QuickBooks Messenger, follow these steps:
1. Open QuickBooks Desktop.
2. From the top menu, click on "Company" and select "QuickBooks Messenger."
3. The QuickBooks Messenger window will appear.
4. In the Messenger window, you'll see a list of users who are currently online and available for messaging.
5. To send a message, select a user from the list or use the search feature to find a specific user.
6. Double-click on the user's name or click on the "Chat" button to open a chat window.
7. Type your message in the chat window and press "Enter" to send it.
8. You can have multiple chat windows open for simultaneous conversations with different users.
9. To close a chat window, click on the "X" button at the top-right corner of the window.
10. To sign out of QuickBooks Messenger, click on the "Sign Out" button at the bottom of the Messenger window.
Using QuickBooks Messenger, you can effectively communicate and collaborate with other users within your QuickBooks Desktop environment.
Enabling QuickBooks Messenger
By default, QuickBooks Messenger is enabled. However, if you have disabled it previously or need to re-enable it, follow these steps:
I. Open QuickBooks Desktop.
II. From the top menu, click on "Edit" and select "Preferences."
III. In the Preferences window, click on "General" on the left-hand side.
IV. Go to the "My Preferences" tab.
V. Check the box next to "Keep QuickBooks Messenger running in the background."
VI. Click "OK" to save the changes.
QuickBooks Messenger will now be enabled, and you can start using it for communication and collaboration. Enable and use QuickBooks Messenger.
Disabling QuickBooks Messenger
If you want to disable QuickBooks Messenger, here's what you need to do:
ØOpen QuickBooks Desktop.
ØFrom the top menu, click on "Edit" and select "Preferences."
ØIn the Preferences window, click on "General" on the left-hand side.
ØGo to the "My Preferences" tab.
ØUncheck the box next to "Keep QuickBooks Messenger running in the background."
ØClick "OK" to save the changes. QuickBooks Messenger will be disabled, and you won't receive any chat notifications or be able to use the messaging feature within QuickBooks Desktop.
Read also: How to Disable the QuickBooks Messenger
Frequently Asked Questions
Q1: Can I use QuickBooks Messenger to communicate with users of other QuickBooks versions?
A1: No, QuickBooks Messenger is specific to the version of QuickBooks Desktop you are using. You can only communicate with other users who have the same version of QuickBooks Desktop and have QuickBooks Messenger enabled.
Q2: Can I customize the settings of QuickBooks Messenger?
A2: QuickBooks Messenger has limited customization options. You can enable or disable it as per your preference, but there are no advanced settings or options available to modify its behavior or appearance.
Q3: Can I enable or disable QuickBooks Messenger for specific users only?
A3: No, the enabling or disabling of QuickBooks Messenger applies to the entire QuickBooks Desktop company file. You cannot enable or disable it for specific users or roles.
Q4: Will disabling QuickBooks Messenger affect other features of QuickBooks Desktop?
A4: Disabling QuickBooks Messenger will only affect the messaging feature within QuickBooks Desktop. Other features and functionalities of the software will remain unaffected.
Q5: Can I view my chat history in QuickBooks Messenger?
A5: QuickBooks Messenger does not provide a built-in chat history feature. The messages are not saved within QuickBooks Desktop. If you need to keep a record of your conversations, consider taking screenshots or using external messaging tools.
Conclusion
QuickBooks Messenger offers a convenient way to communicate and collaborate with other users within QuickBooks Desktop. By following the steps outlined in this article, you can easily use and enable/disable QuickBooks Messenger based on your preferences and needs. Whether you need to discuss transactions, clarify information, or collaborate with colleagues, QuickBooks Messenger provides an efficient communication channel within the QuickBooks software.
Visit here: How to Enable or Disable QuickBooks Messenger
