On this post you can find answers to Frequently Asked Questions about our Vegan Supermarket
aDo Cruelty Free Lifestyle Sell Vegan Products?
We are an Online Vegan Supermarket who makes it easier for shoppers to find a wide range of Vegan & Cruelty Free products all in one place.
While we don’t actually physically stock items, we do seamlessly connect shoppers to our 5 star rated Vegan partners who all give you the widest choice of Vegan and Cruelty Free products.
We believe that we are the ONLY vegan and cruelty free website in the UK to offer this service!
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aWhy have you set up a Vegan Supermarket?
In a word… Animals!
We love animals and the best way to stop animal cruelty is to buy things that don’t cause animal cruelty.
We’ve created our Vegan Supermarket to make it easy for you to buy things that don’t cause animal cruelty.
Browse our Vegan Supermarket here
Thanks to some slick advertising, supported by a vast and very powerful industry, it’s not always easy to distinguish which products cause cruelty.
The meat and dairy industry are experts at this! Watch out for such slogans as ‘grass-fed’, high welfare, free-range, Red Tractor, RSPCA Assured etc. I have to be careful here but suffice to say that these items will NEVER be available in our Vegan Superstore! Here’s an article we published about chicken meat
Another questionable statement that you may find on makeup, personal care products and perfumes is ‘This product has not been tested on animals’ Ah, but have the individual ingredients been tested on animals?
Or ‘We never test on animals’ Ok. but has the manufacturer commissioned a third party to test the product on animals, on their behalf?
We have covered this subject in more detail in our Cruelty Free Makeup Article
OK Let’s do this for the animals! Shop Here!
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aWho do we contact about a payment issue?
Any queries about payment should be directed to the specific partner who processed your order. You should have received an order confirmation email from them confirming all your order details and they will be more than happy to help.
In the unlikely event that you do not get a response, then please let us know here
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aMy Item Hasn’t Arrived.
Any queries about non delivery should be reported IMMEDIATELY to the specific partner who processed your order.
You should have received an order confirmation email from them confirming all your order details and they will be more than happy to help.
In the unlikely event that you do not get a response, then please let us know here
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aOne or More Items In My Order Is Damaged, Missing or Incorrect.
Any queries about your delivery having damaged, missing or incorrect items should be reported IMMEDIATELY to the specific partner who processed your order.
You should have received an order confirmation email from them confirming all your order details and they will be more than happy to help.
In the unlikely event that you do not get a response, then please let us know here
