Supposedly this is an Egyptian customer support manager going ballistic about the customers he sends technicians to support. There is a translation to Hebrew of what he is saying, and it is hilarious.
I have no idea if it is a true translation or if it is a spoof and someone just wrote a translation to Hebrew to be funny (my suspicion) but that's not really what he is so upset about - the main giveaway for me was that he speaks about sending a technician to Netanya - why would an Egyptian customer service send support to a customer in Netanya? Either way it is funny.
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