In today’s highly complex and technologically integrated business marketplace, leading companies are continually exploring new business models, developing new user experiences and creating new marketing and sales channels and platforms. Achieving competitive advantage today requires a digital transformation that includes:
- Operating smarter and faster with end-to-end connected business processes;
- Providing customers with real-time, personalized experiences that reach them just as they need them;
- Bringing new products and services to market that disrupt the status quo; and
- Making business decisions based on up-to-date, integrated data analytics provided by digital solutions.
Often these companies don’t have the tools to analyze how the businesses is running – from end to end or across their supply chain – and consequently they can’t properly leverage the complete digital lifecycle or realize the full value of their offerings.
Many of today’s companies are dealing with data silos and disconnected processes preventing them from maximizing their opportunities. It is of little (or perhaps, negative) value to provide customers with a ‘cool’ mobile application that facilitates product or service ordering when the applications is not connected to all the back-end transaction processing systems such as Order Entry; Inventory and Warehouse Management; Billing and Invoicing; Fulfillment; Marketing and Merchandising; or Customer Service Support, to name a few.
Litcom’s Integrated Digital Strategy service
Litcom’s Integrated Digital Strategy focuses on helping companies leverage technology to transform themselves by enabling the end-to-end processes representing the organization’s value chain.
An effective Integrated Digital Strategy supports the Business Strategy by aligning the strategies for each area of the company. Litcom’s approach is based on a fundamental principle: the company’s business intent and objectives drive everything.
We work with you to:
- Review your business strategy and goals
- Understand your digital capabilities – both human and technological;
- Design your digital model and processes – leveraging industry best practices;
- Determine the necessary sources (people, technology, organization) to support the digital strategy implementation; and
- Establish the digital strategy principles, governance model and roadmap.
An Integrated Digital Strategy positions you to execute your business vision with the confidence and knowledge that your digital plan will support you today and enable you to adapt to the changes that will certainly come in the future.
Litcom delivers the critical plans and roadmap that make up the Integrated Digital Strategy including:
- Data analytics and key performance measures
- Technology infrastructure and security
- People skills and competencies
- Applications (online, mobile, networked) and support services
- Customer experience
- Investment
The end result: You’ll have all the necessary tools and the customized roadmap to continue to successfully grow your business in the digital age!
Contact us for a free Digital Strategy Consultation
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265 Rimrock Rd., Suite 202
Toronto, Ontario M3J 3C6
phone: 905 763 8900
fax: 905 763 8233
email: [email protected]
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