Car Insurance Claim Procedure

Motor vehicle insurance is mandatory in India under the Motor Vehicle Act 1988. Motor vehicle insurance is the insurance coverage of third party risk arising from the use of the vehicle and also to cover the risk of damage caused to the vehicle. The Indians don't care about the life insurance plan or the medical insurance plan, but they are more worried about car insurance or drive a scooter or bicycle, car or truck. Otherwise, it is mandatory if someone is injured without an insurance vehicle, it will be treated as a crime.

Today everyone has their own vehicle, the streets are cluttered with vehicles, the risk is high, consequently the car insurance companies are growing day by day and the claims have also increased. But many times, policyholders don't know exactly what they can do to get theirs Car insurance claim procedure.

Here we explain the procedure for requesting the auto insurance policy. This will help you a lot.

How to apply for a car insurance claim

We will understand this procedure in some step-by-step scenarios, so it will be very easy for us.

Claims for personal damage: If your car has had an accident, you should follow these steps to seek damages:

• Inform the insurance service provider - First of all you must inform the insurer as soon as possible and you must submit a duly completed claim form together with the documents requested to the insurance company before sending the car to the garage for any repairs. The forms are available on the websites of the insurance service provider. Most insurers follow strict guidelines and are mentioned in the policy documentation.
• Lodge FIR - In some cases, the First Information Report (FIR) is required, so file FIR at the nearest police station for a safer side. Although it may not be mandatory for claims settlement, it is advisable to file a FIR. It depends on the condition.
• Evaluate the damage - Once informed the insurance service provider, they will appoint a surveyor who will evaluate / assess the damage to the vehicle. He will prepare a report and forward it to the insurance company. You will also receive a copy and then you can move your car to the nearest network garage for repair. Note: if the damage is serious, the surveyor will reach the accident site not before the survey.
• Refunding request - As soon as the insurance company receives the investigation report, it will analyze the claim for compensation and send an approval to the garage. The garage must provide an estimated cost for the repair of the vehicle and the deadlines for the same. The insurer will contact the garage of the network to get an overview of the extent of the damage and how the repair work proceeds.

Once the work is complete, you will need to take the invoices and documents duly signed from the garage and send them to the surveyor. The surveyor will send it to the insurance company.

If all documents have been completed, the insurance provider will refund the invoices. Keep in mind that there will be some mandatory deductible components and variable deductible components, as indicated in the policy document. Once the complaint is resolved and the car is in place, you can drive again.

Auto insurance claim procedure for a third party claim: -If you are responsible for an accident in which a third party suffers injury or property damage, here is what you need to do:

• Notify the insurance service provider - First you need to inform your service provider as soon as possible. Also remember not to make financial commitments to third parties.
• Lodge FIR - Lodge FIR at the nearest police station and keep a copy of the FIR for future reference.
• Share political document - It is necessary to share a copy of the car insurance policy with third parties, so that they can lodge a complaint about it.
• Complaint to the Motor Tribunal - According to the Motor Vehicles Act 1988, third party liability claims are raised at the Motor Accident Claims Tribunal (MACT). The complaint can be raised by the third party at the court closest to his residence or yours.

After receiving all the documents, the insurance service provider will verify the documents and evaluate the accident and, if deemed satisfactory, will receive a lawyer appointed by them.

If the court orders you to pay damages to third parties later, the insurance service company will pay the dues directly to third parties.

It is advisable to see if the situation can be resolved amicably outside the court.

Claims for theft: If you find that your car has been stolen, follow the steps below.

• Lodge FIR - Lodge FIR at the nearest police station and keep a copy of the FIR for future reference.
• Inform the insurance service provider - You must inform your service provider first with a copy of FIR

• Once you have received the final report from the police station, make a copy and send it to the insurance company. The insurance company will assign an investigator. The investigator will present the report and send it to the insurance company. Once done, send the RC book of your stolen car to the insurance company.

• Send duplicate car keys and even a subrogation letter. It will also be necessary to present a notarial indemnity also on a stamp.

• Once all the formalities are completed, the insurance company will issue the complaint.

It is very important for us to know the formalities of the car insurance claim procedure, otherwise many people pay out of their own pockets due to the lack of this information. Nowadays the entire insurance service provider has an excellent customer support network and its teams are qualified and cooperative, so you need to communicate with your insurer whenever you need it.

I wish you didn't need these procedures. I wish you had a Safe Drive, someone is waiting for you.

Source by Suraj Anjaana