CallHippo is an Internet Telephony Solution that allows any scale of business to purchase VoIP(Voice-over-Internet-Protocol) phone numbers in a lot of countries.
That is, the conventional calling concept but excluding the traditional hardware. A good internet connection is all one needs to get on a call from anywhere on the globe.
In this post, we have featured CallHippo Review 2023 that includes all the detailed insights of its pricing, features, functionality and more.
Bottom Line Up FrontThe cloud-based Intelligent virtual phone system for business & enterprise offers local and toll-free phone numbers for 50+ countries in 3 minutes. I highly recommended, CallHippo check out now
It is an excellent solution for small businesses and Entrepreneurs with a fast-growing customer base looking to set up their call center at low expense.
CallHippo offers virtual phone numbers in more than 190 countries and local numbers in more than 50 countries. Moreover, it proposes exciting integrations with the online phone number to give an enhanced experience to its customers. Get more sales by reaching a massive audience through a popular VOIP phone service provider like CallHippo.
Moreover, they provide additional features that are useful for any company to monitor, improve, and enhance their performance. The customer services offered by CallHippo is famous among customers.
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Detailed CallHippo Review
CallHippo enables you to buy a virtual number in less than three minutes, making things smooth for you to start a support center. Besides, It offers features like call forwarding, call recording, call queuing, etc. which are useful for any business call center. Not only customer calling but communicating within the team is also easy, opening up the channel for debates and collaborations. So, CallHippo gives overall call management for your business, which is a significant factor for any business.
There are additional functions like Call Analytics and Voice Mails, which makes call monitoring a cake walk. You can analyze the team performance by metrics like the number of missed calls, the number of received calls, call duration, etc. The Voice Mails are also accessible through your Email, so it is easy to retrieve them and playback. CallHippo also offers number portability if you ever opt to change your service provider.
Features Provided by CallHippo
Phone Features
- Call Transfer: Transfer the call to your team member in case you are busy.
- Call Conference: Add a third person into a Two-way call in case more help is required
- IVR (Interactive Voice Response): pre-recorded message to help your customer reach the right department.
- Call Queuing: place a customer in a queue in case the team is busy.
- Call Barging: Listen and barge into client calls - secure entrance to the conference bridge.
- Second Phone Number: Manage your customer calls better with a second phone number.
- Number Portability: Keep your number even if you decide to opt for a new service provider.
- Toll-Free Number: Improve your marketing efforts with a toll-free virtual number.
Also, read our article on VoIPO Review, which is one of the most affordable VoIP services. Click here to check out our full review.
Phone NumbersTechnical Details About CallHippo
Platform Support: CallHippo is compatible with devices based on Windows, Android, iPhone and iPad, Linux, and Web-based devices.
Language Support: The product supports the English language.
Deployment: Web-based deployment, i.e., the solution needs the Internet to run.
Pricing Model: CallHippo provides pricing options in two main categories as Annual and Monthly; they both consist of four sub plans for the customers.
Suitability for Customer: Although CallHippo is a suitable VOIP phone service provider for all scales of organizations, Start-ups benefits the best from it.
Overview of CallHippo Benefits
CallHippo makes it easier for small and growing businesses to set up virtual phone lines for their businesses. The platform enables businesses to buy local phone numbers in more than 50 countries, which they can then assign in seconds to their sales, marketing, and support teams, as well as other departments.
You don't need a desktop phone with CallHippo for your teams to get the most out of the software. From your web browser, you may make and receive calls all over the world.
You, your team members, and top management professionals can communicate with each other in addition to engaging your consumers and prospective clients via a virtual phone system. This makes it possible to have a smooth and frictionless exchange of ideas, debates, and collaboration.
CallHippo becomes a perfect call management hub for all team members because all calls and related information such as contact data, call history, records, and more are centralised. Call recording, call forwarding, call analytics, voice mails, and other functions are included in the software.
You can examine individual indicators such as the number of missed calls, answered calls, and call duration to assess the quality of your team's performance. You may listen to your voicemails in your mailbox with CallHippo. If you ever change phone providers, CallHippo will allow you to keep your phone number for your convenience.
Is CallHippo worth it?
They cancelled my service without informing me, and I discovered it when I attempted to get into the platform. When I called them, they responded in a careless manner.
I manage two businesses and failed to pay the credit card that was linked to the transaction. A reasonable company would have sent me an email alerting me that they were unable to collect the payment, and I would have been given the opportunity to pay before being disconnected and uninformed.
I'm currently attempting to port my number, but Call Hippo keeps attempting to persuade me to stay with them while ignoring my request.
They said I'd get the pin to port my number within 24 hours after telling them I didn't want to keep my number. I have yet to obtain my PIN number, which is having a severe impact on my business.
Pros
I'd like to be able to send and receive text messages from my computer.
CallHippo Pricing Details
CalHippo provides Two main Categories for pricing their online phone numbers Monthly and Annual.
These categories then differentiate into four basic plans, detailed as follows:
User satisfaction and Collaborations
Before buying from CallHippo or any other VOIP phone service provider, it is essential to know whether the product satisfies real customers or not. Also, if the company has collaborations with reputable names, it ensures the customer of the ingenuity of the product.
Here is a list of companies satisfied with CallHippo Virtual phone numbers.
Support Details
CalHippo provides various support options to its customers. If you encounter any problem regarding the product, you can reach the customer support for help at any time.
Here are some support options by CallHippo.
CallHippo provides help through emails. You can submit your query to an official email-id, and the support team promptly reverts to you.
Through EmailThe customer can request a call back on their desired number from the website of CallHippo. The support team reverts almost immediately. There is someone always someone available to solve your problems 24/7.
Through PhoneThis service works magic for customers. You can share your screen with the CallHippo service executive, and the person can guide you through your problem live on your screen.
Integrations With CallHippo
Live SupportA survey carried out by RightScale says that alone in the US, 93% of companies use business applications. So, providing combinations of business applications becomes crucial for vendors like CallHippo and others.
Here are some of the Integrations provided by CallHippo.
These integrations place all your call activities in one place. You can call and message your customers from the CRM itself.
Programs By CallHippo
There are several programs ran by CallHippo currently, which are useful for all the prospects. The programs are named as Affiliate Program, Start-up Program, and Partner Program.
Anyone can join the program, and it requires that you promote CallHippo via a referral link. Once an order through your referral link is completed, you receive a 20% of commission recurred.
It is a specially structured program for Startups. The start-up is required to enroll in the program and to paste the logo of CallHippo on their website. For this, you earn a Global Virtual Number at $1 per month.
The name itself suggests that a company can enroll in this program to become a partner of CallHippo and share the growth. It is designed aiming to build strong business relationships among companies.
Pros And Cons of Working with CallHippo
- Affordable Prices for the services provided.
- A friendly user-interface.
- There is a simple structure of Purchase plans.
- Plans specially designed for Start-ups and Entrepreneurs.
- Range of Services provided.
- Variety of Additional Features.
- Variety of Integrations.
- Quick Customer Services.
- A chance of global expansion as CallHippo serves in more than 190 countries.
- There is a steady Internet requirement.
- It levies separate charges for number, per minute, and users.
- Different incoming charges are depending on origin from landline or mobile.
- You need to put some time in order to solve problems with the given help, which affects productivity.
- "Easy to set up, and it appears to be an excellent cost-effective option for my requirements."
- "Alternative to a mobile phone is a phone app. Amazing customer service - they respond quickly on the chat."
- "It's a treasure trove of useful ideas for small businesses and individuals like me.
- CallHippo has proven really beneficial to us.
- The user interface is simple and intuitive to use, making it simple to learn and administer.
- Their technical help was also quite quick in responding and resolving issues.
- The ease of use and the speed with which I could set up my system. Furthermore, the sales and support crew is responsive and polite.
- The most intriguing aspect is that I can make outgoing calls and receive calls from all around the world, allowing me to improve both our customer experience and our sales. As a result, it's a fantastic product for me.
Cons:
- The lack of voice mail drop and SMS sequences was inconvenient because I had to piece together several alternatives.
Alternatives For CallHippo
There are different popular alternate service providers in the market. All these service providers offer the basic facilities for virtual calling, while additional features and benefits differ.
Real Customer Reviews CallHippo
Information Technology and Services, 1-10 employees
Used the software for 1-2 year
1. "Great Customer Support!"Managing Director
Hospitality, 1-10 employees
2. "Cautiously Optimistic."Used the software for Less than Six months
Apparel & Fashion, 11-50 employees
Used the software for 6-12 month
3. "Perfect phone assistant for small businesses."CallHippo is best for my business in the USA. I got a virtual phone number at a perfect rate, and it took less time to set up.
I liked the support team, which is always available on chat and phone. Their advanced features, call recordings, IVRs, and a ton of other features are very useful and excellent service.
Awesome support and best in class service.
Callhippo just gave me the best solution to all my requirements and I haven't faced any issue till date.
Best Solution for your Business! I was looking for a easy to use system for my business. CallHippo provides an array of productive features at a fair price. Excellent support which is available 24/7. The team assisted me in detail to integrate CallHippo with my CRM. Highly recommended to everyone who is looking for a smooth functioning of their business using the telephony system.
Conclusion: CallHippo Review With Discount Coupon 2023
No doubt, CallHippo is a reliable cloud-based Virtual Phone System For Business and Enterprise. Callhippo enables you to buy a virtual number in less than three minutes, making things smooth for you to start a support center. Besides, It offers features like call forwarding, calls recording, calls queuing, etc. which are useful for any business call center.
CallHippo does not require a desktop phone for your staff to effectively utilise the app. From your web browser, you may make and receive calls anywhere over the world.
You, your team members, and senior management professionals may interact with each other in addition to engaging your consumers and prospective clients via a virtual phone system. This enables for a more fluid and friction-free exchange of ideas, discussions, and cooperation.
We highly recommend this web tool to our visitors as it one of the reliable Virtual Phone Systems out there in the market. We hope this post suits your purpose well. And if this helped you in getting better insights if CallHippo then you can share this post on trending social media channels like Facebook, Twitter, and LinkedIn.
