It is not a rocket science to sense that the quality customer service holds utmost importance in your business. Live Chat Plugins not only bridges the gap between you and your client, but it also helps in enhancing the conversion rates. Statistics suggest that 68% of the customers prefer websites with live chat options. We have gathered the most discussed Live Chat Plugins in this article. Have a look:
Tidio Live Chat
When it comes to the most discussed plugins all times then Tidio is considered as one of them. Tidio is the easiest and user-friendly plugin to install, with 3 different chat theme design and fully customized colors which fit the images perfectly it speaks volumes for itself. The live-chat plugin can be directly accessed through the WordPress dashboard. It is installation can be done in Windows, Android app or iOS. Tidio platform recognizes any customer issues and promptly helps in sending messages online, offline or via email to resolve the issue.
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Live Chat by Formilla
The excellent and free live-chat plugin is very useful for websites with modest traffic attractions. The free interface offers the user with a single chat each day with one agent in total. The premium version of the live-chat plugin allows the users to access the chat via various apps. The version also satisfies the user providing personalized chat boxes and site visitor monitoring. Features like proactive chat, chat queues, and offline email forms are some of the plugin’s other advanced and impressive features.
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WP Live Chat
This live chat plugin is one of the cost-effective chat plugins which allows the web owner or user to chat with their clients and customers for free. The chat support platform is ideal for small business owners. Third party connections and payment for any premium versions are not necessary for this fully functional live-chat plugin. Some of the advanced features offer unlimited simultaneous live chats, a number of predefined live chat box themes, no advertisement distractions, desktop notifications and much more. When you activate the plugin, you will be able to view the detailed visitors’ activity in the “live-chat” menu dashboard. You can also choose the chat place preference such as your own website or the live-chat plugin server.
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Zendesk Chat
Zendesk Chat is one of the most popular live chat plugin available to WordPress users. This plugin is formerly known as Zopim plugin. It’s chat boxes are among the most stylish you will find, with beautiful, customizable layouts and themes. A free subscription with Zendesk Chat allows one chat agent to handle unlimited chats, though restricted to one at a time. Its dashboard is crammed with vital metrics that let you review chat performances, track chat history, and learn about real-time visits of the users.
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NinjaTeam Facebook Live Chat
The most popular live-chat plugin puts the user on the social media’s live chat box on the website itself so that the visitors can chat with the user directly via Facebook Messenger. This is a comparatively easier way for the layman to connect the WordPress website owners and bloggers in the time of need. The live-chat plugin is also an easier path for the owners or workers to bestow the clients or prospective customers with extensive support.
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iFlyChat
A real-time chat plugin, iFlyChat can be a great plugin for community and social networking websites. Once enabled, this plugin will allow your users to chat with each other privately, in a group chat or in chat rooms. This plugin can also be configured for providing online support for products and services.
Other useful features of this plugin include an embedded chat room, group chat,cloud-based chats, video calling, chat logging and more.
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Live Chat Unlimited
Live Chat Unlimited is a powerful chat plugin that allows 100 users to chat at one time. This plugin is lightweight and offers multi-lingual support, with clean coding. It also offers email notifications when a new visitor is online. This theme also allows offline capabilities so you can show offline when you are away.
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Wrapping Words!
Here, I am wrapping my words to this article, I have mentioned the list of 5 WordPress Live chat plugins above. That list will be surely helpful to you. Hope, you like this article and it solves the purpose of your reading. If you have any suggestion feel free to write in the comment box below. Thanks for reading!
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