Business Magazine

Atom “77% of Consumers Say Trust is Damaged When Other Brands Use the Same Name at a Different Domain Extension”

Posted on the 15 November 2024 by Worldwide @thedomains
Atom Research

Atom.com published a very comprehensive research piece on audience data. They polled consumers and investors in the U.S. and asked them 12 questions. The headline I used here I thought was very interesting. I have written before about a name like Pandora where the .com and .net are both advertised on TV here.


Key takeaways:

  • .com domains are the #1 most credible in the eyes of your customers.
  • Familiarity varies across alternative extensions: 51% of consumers are familiar with .co domains.
  • Tech-employed respondents are more familiar with .io and .ai domains (.io — 77%; .ai — 89%).
  • 77% of consumers say trust is damaged when other brands use the same name at a different domain extension.
  • 35% of people say the presence of a hyphen impacts trust in a website.
  • 77% of consumers consider exact match domains important.
  • Add-on words impact trust for 78% of consumers.
  • 73% of investors say that a single-English-word domain helps significantly or is a major factor in securing funding.

Read and bookmark the full article here


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