Whether you’re new to a company or navigating a new system, Spekit can help. What does Spekit do? Quite simply, it makes it easier for employees to work smarter.
What is a Digital Adoption Platform?
A digital adoption platform like Spekit helps your company’s in-house employees adopt new tools, processes, and technologies by providing real-time access to each piece of information. With a digital adoption platform, your team can be productive and engaged in their work as they learn how to utilize the new system or technology.
What is Process Change?
Process changes are organizational changes rung through the organization. They change the way things are done within an organization without requiring significant training or the development of software. They often occur with other relevant changes like technology upgrades and can be used as a catalyst for bringing about positive change within an organization that lasts months to years before it’s needed again.
What is Technology Adoption Strategy?
Technology adoption strategy, also known as ITIL, is a more advanced approach to helping your company’s in-house employees adopt new tools and processes. It provides real-time access to all the relevant information needed to make an informed technology decision and ultimately increases productivity with better collaboration and communication.
So why do you need a Digital Adoption Platform like Spekit?
Your employees are becoming more conscious of their own digital footprint. They want to know that they’re connecting in a responsible way on the Internet, but they also want to know what they can do now so that their online presence is helpful, not harmful.
Your employees are more likely to use their devices at the office, especially if they can do it easily and securely—especially on the go.
Your employees want to learn new tools, processes, and technologies for their jobs.
Your employees are more inclined to use social media channels at work than personal accounts. You need a digital adoption platform that makes it easy for your employees to use these tools from the places where they do your business—the office or from the road.
With Spekit, you can deliver content electronically or in person so that you’re able to engage with your team on a variety of touch points throughout the day without having to take time off for training or travel.
Spekt provides users with instant access to immediate answers and learning from top-of-the-line experts and case studies on the tools they are using. With Spekt, staffing and human resource managers can be empowered to make better decisions when it comes to how they deliver value to the company.
Spekt allows a company’s employees to quickly access information in real-time, saving valuable internal resources while providing increased efficiency and improved collaboration across departments. With Spekt, employees know exactly where to go for help anytime they need it. All of this is done with one login — so employees don’t need additional logins for each system they use or receive support from multiple vendors/third-party companies. Spekt is a single platform that makes it easy to learn everything they need to know about their tools – in one place.
Spekt has been deployed at new business, rebranded companies and technology startups, as well as Fortune 500 companies such as Intel.
Spekt’s suite of tools allows users to:
Access help from certified experts anytime on any tool. Get expert technical and case study answers from Spekt helpdesk agents anywhere and at any time with just the click of a button.
Get expert technical and case study answers from Spekt helpdesk agents anywhere and at any time with just the click of a button. Access tools by department, role or tool type to increase efficiency and collaboration.
Increase knowledge about tools as a team.
Accelerate learning by teaching employees to navigate new tools & processes.
Spekt can be deployed in a number of ways, ranging from a lightweight solution to an end-to-end platform that unifies all tools and processes.
How do companies use Spekt?
New business – Spekt is used as a client onboarding tool to train employees on new productivity tools, culture, processes, and benefits. Spekt makes it easy for new hires to access everything they’d need to know about the company (benefits, company culture, systems & processes), and provides answers to their immediate questions so they’re more productive from day one.
Acquisitions – After the acquisition has taken place Spekt can be used to transition employees off legacy systems and onto the corporate standard system.
Tech startups – As new employees are onboarded, Spekt provides them the information they need to quickly get up to speed and start contributing.
Corporate employees – Spekt can be deployed company-wide for all employees to access answers, tool documentation, and more.
Conclusion
Spekt can be used in a number of ways; however, it typically helps users with three main issues: increasing employee productivity, decreasing training costs, and reducing staffing needs by enabling users to help themselves. These benefits occur because users no longer need access to help desk resources or additional support from vendors directly. Less time spent on self-help not only means better productivity for the company but also reduces expenditures on internal resources.
The post All that you need to know about Spekit first appeared on YouthSpeaks - Latest News About Business, Technology and More..
