Amazon refunded my money (for the tape- recorder) back to me quickly. It only took a day from when I called them a few days ago.
I also got my Verizon voicemail straightened out. I was on the phone with technical support for an hour and a half yesterday.
The spectacular thing about the situation is that while everything was fixed all my prior saved voicemails are completely intact.
None of my messages were deleted as expected. If that is not a blessing, I don’t know what it is!
