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6 Best Practices To Increase Customer Engagement On Your Website

Posted on the 17 April 2023 by Techtipsguru010

User engagement is a vital factor that determines the success and ranking of your website. To stand out from rival brands, you need to focus on increasing engagement levels. Even if you manage to attract a significant amount of traffic, it won’t matter unless you can engage visitors and persuade them to take action.

Engaging users is the first step towards conversion. Before you can convince them to buy or subscribe, you must first capture their attention and engage them. Additionally, if users leave your website within a few seconds, it will have a negative impact on your bounce rate. Therefore, it is essential to prioritize website user engagement.

If you’re wondering how to increase user engagement, you’re in luck! In this article, I will provide you with 6 proven tips that can help you effectively engage with visitors and increase your website’s engagement levels.

Reduce Page Load Time

Chances are, you’ve encountered slow-loading pages before. You stumble upon a website that catches your attention, and you click on the link, only to be left waiting for what seems like an eternity for the page to load. Frustrated, you may ultimately decide to leave the site altogether. According to a study, pages that load just one-second slower can see a significant increase of up to 56% in their bounce rate. This spells trouble for website user engagement.

To ensure that your website is not suffering from slow-loading pages, you can conduct a page speed test using free tools. Ideally, your site should load within two seconds. If it takes longer, it’s essential to take the necessary steps to improve the load speed by removing any unnecessary elements from your pages. 

While images can be engaging, it’s best to limit the number of images per post to ensure that the page loads faster. Additionally, you can download plugins that delay image loading until readers scroll to a specific area.

Choose Your Writing Style

The way you write content can significantly impact how your website users engage with it. The writing style you choose can affect how your readers respond to your content. Different writing styles work better with different audience bases. There are two dominant writing styles used on the internet: a conversational and friendly tone and a more formal professional tone.

Most websites choose the former style for their content, as it’s more relatable and engaging. For example, websites like Buzzfeed and popular internet marketing sites use a friendly, easy-going tone. However, a formal tone may be more appropriate for business websites that provide serious content.

By choosing a consistent brand voice, you can not only engage your users but also differentiate yourself from your competition and build trust with your audience.

Study Your Audience

To engage your website users effectively, it’s essential to understand their preferences and values. One way to gain insight into your audience is by conducting surveys and asking them about their likes, dislikes, and expectations from your website. Short and simple surveys are preferable as lengthy ones can deter visitors from participating.

Apart from surveys, there are other ways to get to know your audience better. In-depth interviews or IDIs can provide qualitative data and help you understand how your audience interacts with your brand.

User testing is another useful method to identify roadblocks and confusion that visitors face while navigating your site. Lastly, reading live chat transcripts can help you detect problem areas and learn about the issues visitors face while trying to find what they’re looking for on your site.

Simplify Navigation

Many website visitors leave a site because they cannot find what they are looking for. This is often due to poor website navigation, resulting in a high bounce rate and reduced user engagement. To improve this, it’s important to simplify and reorganize your navigation structure to ensure visitors can easily find the page they need.

One example of a well-organized navigation menu can be found on techtipsguru.net. Their navigation menu is neatly organized, making it easy for visitors to find out latest news.

To simplify your website’s navigation, here are a few tips:

  • Ensure that your navigation menu is easily accessible, even upon scrolling. Consider implementing “sticky navigation” to keep your menu visible.
  • Group similar links together, making it easier for visitors to find what they’re looking for.
  • Avoid overloading your navigation menu with too many links, which can confuse and overwhelm visitors.
  • Be mindful of how your navigation menu affects your website’s loading speed, as a poorly designed menu can slow down your site’s homepage.

By simplifying your website’s navigation, you can improve user engagement and reduce your site’s bounce rate.

Add A Prominent Search Box

Have you ever visited a website in search of something specific, only to struggle to find the search box? It’s a common issue that many websites overlook, and it can lead to frustrated visitors leaving your site. To keep your visitors engaged, make it easy for them to find what they’re looking for by prominently displaying a search box that’s easy to locate.

Most people expect the search box to be located in the top left of a website, so keep it simple and follow that pattern. You can enhance your search box by adding features like a drop-down menu or an auto-suggest feature, which can improve engagement with your site

Enhance Internal Linking Structure

Improving your website’s internal linking structure can have a significant impact on your SEO ranking and user engagement. By creating a well-designed internal linking structure, you can help visitors navigate your site more easily, resulting in increased page views and decreased bounce rate – both crucial factors for boosting user engagement. To achieve this, try using relevant anchor texts to link other related content on your website.

Below outlines include some general guidelines for creating effective internal links:

  • Links should have descriptive anchor texts that accurately convey the linked content’s topic.
  • They should be specific and hyper-relevant to the context in which they’re placed.
  • Links should lead to new destinations that are not easily accessible from your site’s main navigation.

However, be cautious not to overdo the internal linking tactic, as it could annoy users (and search engines) if you use it excessively in a post.

If you have a particularly relevant content piece worth highlighting, you can also include “Read Also/Recommended for You” links in the middle of the post. This will help to keep users engaged with your website and improve your website’s user engagement.


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