Are you the one looking for Salesforce alternatives that’s suitable for your business operations? Here in this latest instalment, we have prepared a list of other CRM solution to help businesses grow their client base and manage relationships with customers.
Salesforce is undoubtedly one of the best Customer Relationship Management (CRM) Softwares that offer a comprehensive range of marketing, commerce, sales and analytics solutions to its users.
This powerful CRM platform for startups and developing businesses lets you manage contacts & leads. Moreover, it offers sales forecasting, email integration, workflow and approvals, file sync and share, sales collaboration, territory management, sales data and intelligence, and reports.
Now we are going to share the top alternatives to Salesforce that are easier to use and cheaper.
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Top Salesforce Alternatives
1 – Pipedrive
Our first pick is Pipedrive, and the reasons are very obvious. With easy to use interface, this CRM platform is designed to simplify your sales process.
Pipedrive is a clean and simple software that is easy to use right away. It generates more leads and sorts your sales in a single location. Moreover, it provides the setting of goals, contact history, API and mobile App. It also has a good sales pipeline, email integration, maps integration, email tracking, data import, export and many other features.
With this software, the privacy and security of your business data will be maintained.
This amazing CRM tool was built for minimum input and maximum output.
Features:
- Track calls, emails and contact history
- Manage deals and leads at single location
- Automation
- Mobile app access
- Allows integration with other sales-boosting apps
- No compromise with privacy and security of your business data
2 – HubSpot CRM
The clean and visual dashboard of HubSpot CRM makes it stand out of other CRM solutions in the market.
It offers enough functionality to improve processes and organization at zero cost. The good part is they have CRM for multiple roles within an organization, such as CRM for sales leaders, business owners, operations managers, marketers, salespeople etc.
Not only this, but their blog is also one of the best places for content related to sales, marketing, and services.
Features:
- Email tracking and notifications
- Live chat
- Contact management
- Email templates and scheduling
- Offers detailed reports on sales activity
- Meeting scheduling
Recommended – HubSpot Alternatives
3 – Insightly
Insightly is another one of the best Salesforce alternatives out there. Many top companies, like Bosch, AT&T, and Bloomberg use Insightly for CRM software.
The software organizes all of your leads and sales in a single place and then uses analytics to offer important insights.
This CRM tool offers permissions at the administrative level, so employees can see and change records that relate to their job function.
Features:
- Build a clear view of an organization’s structure and informal networks
- Track milestones
- Manage processes
- Send, track, and manage emails
- Easy integration with external systems
- Manage organizational security
- Workflow automation
- Provides training videos
- Lead routing
- Build and deploy custom apps
4 – Zoho CRM
The next best CRM software similar to Salesforce is Zoho CRM. It helps businesses convert more leads, engage with customers, and grow their revenue.
Zoho CRM is used by 150,000+ businesses in 180+ countries. Top brands like Bose, Netflix, Amazon, Ducati, and Suzuki all use Zoho CRM for customer relationship management.
With this CRM solution, you’ll get a powerful set of marketing and sales features with SaaS apps and online productivity tools.
Features:
- Manage sales
- Provide excellent customer support
- Organize contacts
- Better lead and deal management
- Integration with the other marketing tools
- Collect leads through social media
- Workflow automation
5 – Agile CRM
Agile CRM is an all-in-one CRM platform that offers contact management, sales, marketing, and customer service in one dashboard.
This software provides marketing tools to generate and capture leads. You can also create email newsletters, landing pages, and send out emails.
With this CRM software, you’ll get modern features & integrations, easy implementation and great support at a reasonable price. It is free for up to 10 users. Well, the free version is quite limited in terms of features offered.
This software also supports widgets and a large library of plugins.
Features:
- Drag-and-drop marketing automation
- Custom appointments
- Contact management
- Track deals
- Detailed reports
- 1-click calling
- Project management
- Offers landing page builder
- Track email performance
6 – Freshsales
Freshsales is another interesting name in the list of best Salesforce alternatives. This software lets you automatically capture your website visitors as sales leads. After that, it groups them based on their engagement with your website.
Once it is done, these sales leads are assigned to the right salespeople on your team.
It’s easy to use CRM software and offers a sales-oriented approach. It contains all the features you need to maximize your conversions.
Features:
- Email management
- Built-in phone
- User behavior tracking
- Deal management
- Reporting
- Track calls, events, sales, and leads
- Capture and assign website leads automatically
- Schedule meetings and calls
- Send email campaigns
7 – Capsule CRM
There are many good alternatives to Salesforce, and Capsule CRM is one of them. It’s very old and popular software that allows its users to track both relationships and sales pipelines.
Capsule CRM offers a web-based platform that will organize your contacts and keep your opportunities front-and-center on a clean sales dashboard. You can try this software for free for 30 days without giving your card details.
Furthermore, it provides excellent option for businesses that need highly customizable and flexible contact storage.
Features:
- Manage relationships
- Manage sales pipeline
- Organize emails
- Perform task management
- Keep your data safe
- Offers advance reporting
- Works smoothly with popular applications such as G Suite, Mailchimp, Xero and many more.
8 – NetSuite CRM
NetSuite CRM is an excellent option for businesses that want to access various information about leads and customers at any point in their lifecycle.
With this tool, employees can automate the entire campaign process, with no manual upkeep. Also, it will track your campaigns in real-time and let you know the exact source of your leads.
This CRM system measures essential items such as quotas against actual sales, customer satisfaction, and unique website visitors.
Features:
- Provides innovative sales forecasting
- Excellent customer support
- Real time dashboards
- Order management
- Commission management
- Pairs with Ecommerce software
- Partner relationship management
- Marketing automation
9 – vCita
vCita offers a full cloud solution for storing, managing, and labeling the leads, contacts, & clients.
This CRM platform has various tools available for scheduling, billing & invoicing, client portal, lead generation, and marketing campaigns.
Because of one secure cloud location, you can quickly access all the data related to your leads, contacts, and customers.
Features:
- Lead generation
- Email marketing
- Client management
- Combine with over a dozen third-party apps
- Automatic meeting reminders
- Handle billing and invoicing
10 – ConvergeHub
ConvergeHub is another best software similar to Salesforce and the right choice for small to medium-sized businesses. It can manage your sales, marketing, support, and billing needs at an affordable price.
With this CRM system, users can store contact lists and design campaigns. It also includes built-in SalesForce automation and marketing automation modules.
Features
- Powerful salesforce automation
- Lead management
- Contact management
- Create effective marketing campaigns
- Effortless billing and payment tracking
- Flexible and customizable software
Final Words
A good CRM software allows businesses to manage customer interaction and customer data effectively. Above mentioned are our top picks for the best Salesforce alternatives.
Which CRM platform you liked the most? Share your views in the comments section below!