Maranda Gibson

LATEST ARTICLES ( 89 )

• A Film Lovers Guide to Creating Stuff

  

  I love movies. There is nothing more relaxing than finding a good flick on TV or Netflix, curling up, and enjoying it. Sometimes, I want something... Read more

  Posted on 29 April 2014 BUSINESS

• Are You Trustworthy?

  

  There's a lot of rhetoric that surrounds the conversation of "great customer service". I've seen a hundred posts about what makes a company stand out and I've... Read more

  Posted on 22 April 2014 BUSINESS

• How to Manage Twitter During News Worthy Events

  

  Social media networks like Twitter and Facebook have been a huge boost to information spreading. More than once, I've seen Twitter get ahead of the regular medi... Read more

  Posted on 09 April 2014 BUSINESS

• How to Download Recordings

  

  There are a few ways to download your audio conference recordings from AccuConference. For no charge, you can record your conference calls and they will be... Read more

  Posted on 01 April 2014 BUSINESS

• Four Inexpensive Tools for Customer Service

  

  If you're considering reevaluating your customer service strategy your main focus is figuring out where you can improve. A business' customer service strategy i... Read more

  Posted on 17 March 2014 BUSINESS

• Things You Shouldn’t Say to a Customer

  

  Sometimes we can say things that can be taken the wrong way. When helping a customer, what we say can be the difference between resolving an issue the customer... Read more

  Posted on 13 March 2014 BUSINESS

• The Fake Smile

  

  Only those who know you, recognize it. It is a disguise to protect you and mask your true reaction. It is frequently used when facing a loss; whether it is a... Read more

  Posted on 03 March 2014 BUSINESS

• Follow Your Instincts in Customer Service

  

  A few weeks ago, something interesting and terrifying happened while refilling my gas tank. When I looked down, there was a puddle of gasoline under my SUV and... Read more

  Posted on 24 February 2014 BUSINESS

• Stop Procrastinating and Get Your Hands Dirty

  

  Have you ever looked at your to-do list and put off the things that you’re not the least bit excited about doing? Of course you have. I do it, too. We... Read more

  Posted on 20 February 2014 BUSINESS

• Three Ways to Boost Your Conferences in 2014

  

  Towards the end of 2013, I had a customer call in and ask me one simple question: "Is there anything we’re not taking advantage of?" There are a number... Read more

  Posted on 17 February 2014 BUSINESS

• Leadership Lessons Learned from Olympians

  

  Jared Zezel. Does that name ring any bells? No? Okay, how about Allison Pottinger? Allow me to shed some light on our mystery guests. Read more

  Posted on 10 February 2014 BUSINESS

• Sticking To Your Goals

  

  Recently, I wrote a post about why it’s hard for us to stick to our New Year’s resolutions. Now, I want to take a look at some ways that might help... Read more

  Posted on 30 January 2014 BUSINESS, LIFESTYLE

• Are Smartphones Making Life Worse?

  

  I love my iPhone and my iPad. I use them to listen to music, play games, text with my friends and family – in fact, I can freely admit that I will choose to tex... Read more

  Posted on 28 January 2014 BUSINESS, GADGETS, TECH

• Cell Phone Statistics: Updated 2013

  2013 Cell Phone Statistics New information has been released about how we used our cell phones, smartphones, and mobile devices in 2013. Read more

  Posted on 24 January 2014 BUSINESS

• How Professors Engage With Students

  

  In college, the professors are facing long class times with students as well as more intense information. My favorite professors were always the ones who found ... Read more

  Posted on 20 January 2014 BUSINESS, SCHOOLING

• Why We Make New Year’s Resolutions and Why They Fail

  

  How many of you are still sticking to your new years resolutions? Read more

  Posted on 14 January 2014 CULTURE, LIFESTYLE

• Get Your Brain to Cooperate

  

  Research studies have shown that it’s not what you’re doing but when you’re choosing to take on a particular task. Read more

  Posted on 14 January 2014 BUSINESS, LIFE COACH, MARKETING & ADVERTISING

• Information Gap

  

  I put my fingers in my ears and sing La La La La to keep from getting information I do not want to know. Or, I just hold out my hand and repeatedly say stop... Read more

  Posted on 10 January 2014 BUSINESS

• Three Reasons to Start Sending Personalized Thank You Cards

  

  Over the holidays, I went and spent a lovely afternoon with my godson, his parents, and my husband. We exchanged gifts, had lunch, and watched an eager one... Read more

  Posted on 08 January 2014 BUSINESS

• Where We Came From

  

  My 4 am call. I have a two year old granddaughter. It has been fascinated watching her grow from a fuzzy bean on a screen to actually having a dialect with her. Read more

  Posted on 03 January 2014 BUSINESS