Jnoble100

LATEST ARTICLES ( 92 )

• OpenAI’s AI Agent Operator: A New Shift

  

  AI developments are continuing to accelerate and we're moving more to enabling autonomous complex problem solving. OpenAI's upcoming AI Agent Operator looks to... Read more

  Posted on 15 November 2024 TECH

• What Does It Really Mean to Be Customer Centric Today?

  This is something I talk about a lot. Customer centricity isn't just a nice idea - it's a strategic necessity in today's "Age of the Customer." A truly... Read more

  Posted on 13 November 2024 TECH

• What Does the AI Boom Mean for Businesses Today?

  In this post, I explore the transformative impact of artificial intelligence and why it's not just a passing trend, it's reshaping industries and redefining... Read more

  Posted on 27 October 2024 TECH

• What Does It Really Mean to Be Customer Centric?

  Being customer centric is not just about setting the right goals - it's about creating a culture where every team member, no matter what team they're in, is... Read more

  Posted on 27 October 2024 TECH

• ⭐️ Building a Winning Customer Success Strategy ⭐️

  A successful customer success strategy goes beyond solving problems, it's about ensuring customers achieve their desired outcomes and feel supported throughout... Read more

  Posted on 27 October 2024 TECH

• The Jim Simons Story: A Game Changer in the World of Quant Investing

  

  Jim Simons is a name that resonates profoundly within the realms of finance, mathematics, and philanthropy. His biography, The Jim Simons Story: Biography... Read more

  Posted on 18 May 2024 TECH

• Unveiling the Quant Genius: A Dive into “The Man Who Solved the Market”

  

  In the realm of finance, few stories are as compelling as that of Jim Simons, the mathematical genius who redefined the market. "The Man Who Solved the Market:... Read more

  Posted on 18 May 2024 TECH

• Transforming Lives One Small Habit at a Time: A Glimpse into ‘Atomic Habits’

  

  Last year was a very difficult and sad year for me and my family, losing my mum and my dad within 7 months of each other. I'm blessed with a wonderful family... Read more

  Posted on 07 February 2024 TECH

• Revolutionising Business with ‘The Lean Startup’ Approach

  

  In the dynamic world of startups, where agility meets innovation, The%20Lean%20Startup">Eric Ries's "The Lean Startup" stands as a pivotal guide for... Read more

  Posted on 06 February 2024 TECH

• Unveiling the Secrets of Monopoly: A Dive into ‘Zero to One

  

  In the ever-evolving landscape of the technology industry, where innovation is the currency of success, Zero%20To%20One">Peter Thiel's "Zero to One" emerges... Read more

  Posted on 04 February 2024 TECH

• Embracing Cultural Evolution in the Tech-Driven World

  I wrote about company culture over 10 years ago and that previous post has been getting a lot of attention over recent weeks. That made me think - how has... Read more

  Posted on 30 January 2024 TECH

• Amp It Up – Leading For Hypergrowth

  

  I love Christmas for having more time for diving into great book - and not just those you were lucky enough to get for Christmas presents. A great one I've... Read more

  Posted on 27 January 2024 TECH

• Commanding the Ship: Astronaut Strategies for Navigating Success and Leadership

  

  Ever wondered what it takes to think like an astronaut? Chris Hadfield's 'An Astronaut's Guide to Life on Earth' offers a rare peek into the mind of a spacefare... Read more

  Posted on 24 January 2024 TECH

• “🚀 The Next Chapter in Customer Engagement: Beyond QBRs to Customer Value Reviews

  It's clear we're on a transformative journey when we look at how to deliver real value to our customers, but how do we effectively implement this... Read more

  Posted on 23 January 2024 TECH

• Evolving Customer Success: The Path Ahead In 2024

  The feedback on my last post about the changing landscape of Customer Success was so good to see and it's clear we're going through a transformation now. The... Read more

  Posted on 16 January 2024 TECH

• THE Customer Success Book

  This is one of the original and still one of the best reads on what customer success is all about, where it came from and why it's so critical to businesses... Read more

  Posted on 10 January 2024 TECH

• Explain What Customer Success 🛃 is to a 10 Year Old – Care of ChatGPT… 💻

  "Alright, let's break down what customer success is in a simple way: Helping Customers: Imagine you've bought a new video game. Customer success is like having ... Read more

  Posted on 09 January 2024 TECH

• Dare To Lead

  

  Christmas is my favourite time of the year and I always love getting new books (well actually that's not just at Christmas). One book I'd highly recommend and... Read more

  Posted on 06 January 2024 TECH

• Unlocking Customer Lifetime Value: The Key to Long-term Success

  

  Customer Lifetime Value (CLTV) holds the key to long-term success in business. Unraveling the potential of CLTV is crucial for building lasting relationships an... Read more

  Posted on 06 January 2024 TECH

• Why Is Customer Experience So Bad?

  A huge generalisation but why is customer service not where it should be today (particularly when it comes to big organisations and call centres)? 5 common... Read more

  Posted on 19 December 2023 TECH