Welcoming:4/10 Menu Choices: 6/10 Food Presentation: 5/10
Food Temperature: 6/10 Food Taste: 8/20 Service: 2/10
Ambiance/Music: 2/10 Architecture/Interior: 5/10 Air Quality: 7/10
Total: 45/100
Waking up early morning, I wanted to start my week in style. I went down to Les Saisons restaurant, located at the Sheraton Hotel for a nice and calm breakfast. I had forgotten about the experience the night before, hoping that the staff handling the breakfast area would definitely be different and hopefully more experienced. How wrong I was… Oh lala the ‘orchestra of annoyance’ was there to start my day in style – just as I had hoped for. I can’t’ believe nor accept that the Sheraton Hotel offers such service.At the door, a large A4 paper clearly states: “Please wait to be seated by our associate. We thank you for your patience.” Waiting in a civilized way, a girl approaches me to take my room number and then tells me to sit wherever I want. Confused, I chose a table and waited for something to happen. 15 minutes after, I decided to ask personally for coffee. Another waiter, with the same cold and neutral attitude, served me coffee.Breakfast. A person traveling alone. A nice sunny morning. The waiter is the first person you see… What least expected in a luxury hotel like this one:- Good morning sir, hope you had a great night
- Coffee or tea this morning?
- Would you like me to get you something from the kitchen?
- A smiling who should make you feel right at home…
- A tea machine
- A bread section with different baskets and a toaster
- A cook, cooking lively fresh eggs
- Bacon and hot dogs
- Potatoes and boiled eggs
- Beans and cooked tomatoes
- Scrambled eggs and sausages
- Waffles
- Pancakes
- Chocolate croissant
- Butter croissant
- Danish rolls
- Three choices of Kellogg’s corn flakes
- Ketchup, mustard
- Honey and jam
- Different kinds of fresh juices
- Six different kinds of fruits cut in cubes
- Five different choices of fruits cut in slices
- Three choices of ham
- A plate of salami and cold cuts
- Two plates of cheese
- Smoked salmon and shrimps
- On the table: Four different kinds of jams in individual small pots
- I noticed that the quantity of food they put in the morning is not renewed
- It was only 09am and the bread corner had already perished. They replaced what’s left of the bread next to the croissants
- The cheese plates are almost empty
- Couple of fruits leftover are here and there
- The bread is brought in last night: chewy and hard
- Croissant are not as fresh as I imagined them to be. Not crunchy, oily and chewy
- Still waiting for a coffee refill that never came…
- Plates on the buffet are not too appetizing
- Anyway, breakfast is acceptable
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