Thank. You. For. Calling. The. Blank. Ety. Blank. Office. Lo. Cated. At. The. Inter. Section. Of. Main. Street. And. First. Ave. Nue. In. Snail. Ville. Wa. Shing. Ton.”
{long pause}
If. This. Is. An. E. Mer. Gen. Cy. Please. Hang. Up. And. Call. Nine. One. One.
This. Line. Does. Not. Handle. E. Mer. Gen. Cies.
{very long pause}
If. This. Is. Some. Other. Thing. Please. Call. Our. Other. Line. At. Eight. Zero. Zero. Five. Five. Five. One. Two. Three. Four. Exten. Sion. Six. Seven. Nine.
{pause so long I start saying “Hello? Hello?”}
For. The. Least. Con. Ceive. Ab. Ly. Use. Ful. Sel. Ec. Tion. Press. One.
For. The. Least. Con. Ceive. Ab. Ly. Use. Ful. Sel. Ec. Tion. Save. The. Pre. Cee. Ding. Press. Two.
For. Some. Depart. Ment. You. Never. Heard. Of. Press. Three.
As you might expect, by this part I’m about to scream and/or jump out of my skin, and I start repeatedly pressing zero, hoping it isn’t one of those systems where the operator is actually reached by pressing five or eight or whatever. If I know or suspect it’s a voice-actuated system instead, I’m liable to start repeating “Agent. Agent. Agent. Agent.” every time the system starts to say anything, in hopes of getting to talk to someone before my phone runs out of power or I die of boredom, starvation or old age, whichever comes first.
Anyhow, I think you probably get the picture. And it may help you to comprehend why navigating bureaucratic systems is like some kind of exotic torture for me, and why it’s best for all involved if I work for myself.