Curriculum Vitae
Syed Anwar Hussain Mail: hussain14316@gmail.com
Mobile: +971 588717742.
Summary
• Profile : Male, 32, Married.
• Nationality : Indian
• Current Location : Dubai, United Arab Emirates.
• Visa Status : Visit Visa
• Visa Validity : 12th March 2019
• Preferred Location : Flexible.
• Salary expected : Negotiable.
• Address : # 232 MIG colony, B.H.E.L Township, Hyd.
Career Objective
Aspiring for a bright future with a well established company, with a good brand name, and to associate with a professionally driven esteemed organization by processing a challenging, dynamic, hard working and enjoyable career by which I get a good career growth and stability to show my best work to my organization.
Work Experience
Mar 2018- Sept 2019 Vision Express India Pvt Ltd. India, Hyd.
Department – Retail Sales.
Assistant Store Manager.
Job Synopsis
Responsible for complete store operational requirements by scheduling and assigning employees, following up on work results.
Maintain store staff by selecting, orienting and training employees.
Maintain store staff job results coaching, counseling and disciplining employees, planning, monitoring and appraising job results.
Coordinate daily customer’s service operations (Sales process, orders and payments)
To ensure availability of merchandise and services, maintaining and monitoring inventories.
Assisting and coordinating with Area Manager in revising and implementing the sales strategies plans.
Communicate all employee related issues, concerns, and incidents to Area Manager.
Liaising with Head Office.
Maintaining and tracking the progress of daily, weekly, monthly Sales report, planning the recovery if deficit in objectives.
Handle Customer queries and complains.
To make sure all employees adhere to company’s policies and guidelines.
Dec 2015- Jan 2018 Al Jaber Opticians
Department – Retail Sales. Doha, Qatar
Sales Executive.
Job Synopsis
Assisting clients in selecting frames according to style and color
And ensure that frames are coordinated with facial and eye measurement and optical
Prescription.
Perform Administrative duties such as tracking inventory and sales, submitting
Patient’s insurance information.
To assist the Sales Manager in leading, directing and motivating the sales team in
Order to achieve overall corporate sales objective.
Handling and assisting branch staff in absence of Sales Manager.
Prepare work orders and instruction for grinding lenses and fabricating eyeglasses.
Recommend specific lenses, lens coatings, and frames to suit customer needs.
Selling eye care products such as contact lens, spectacles, sunglasses and other eye
Products in general.
Maintain record of customer prescription, work orders, and payments.
Supervise the trainee opticians.
Arrange and maintain display of optical merchandise.
Jan 2013- Nov 2015 Maxi vision Eye Care Centre Hyderabad (India)
Department – Retail Sales (Optical’s)
Sr Sales Executive.
Job Synopsis
To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
To assist the Sales Manager in revising and implementing the sales strategies plans.
Maintain complete knowledge of all Services and Operations.
Encourage teams in selling enterprise products.
Supervise sales representatives.
Communicate all employee related issues, concerns, and incidents to Sales Manager.
Make sure all employees adhere to company policies and procedures (example: dress code, personal grooming, cell phone usage, etc.)
Create reports showing Sales %, adherence, and attendance etc.
Assist Sales Manager by completing all assigned duties.
Greet and receive customers and explain about products and services.
Responds to customer inquiries by understanding inquiry.
Gathering and researching information and assembling and forwarding information.
Taking order for non-availability of products from customers and later on inform them on availability.
Follow-up with customers about the services availed.
Records customer’s inquiries by documenting inquiry and response in customer’s accounts.
Handling walk-in customers, Achieve assigned goals.
Sep 2011- July 2012 Abu Dhabi Co-Operative Society. Abu Dhabi (U.A.E)
Department – Retail Sales.
Sales Executive.
Job Synopsis.
To build strong customer service department by providing face to face customer service.
To provide excellent customer service to achieve customer satisfaction and as well as organizational goals.
Being in frontline sales department responsible for cross selling the products to customers. Understanding customer needs.
Communication and Coordination with other departments.
Checking and updating shelf barcodes to avoid customer complaints.
Successfully handling the operation of a section including customer interaction and promotional activities.
Making sure that all customer service standards are being portrayed and complied.
June 2008-Sep 2011 The Bombay Store Retail Co Ltd. Hyderabad RGI (India)
Department – Retail sales.
Sales Associate.
Job Synopsis.
Working with team of Customer Relation Executive’s
Dealing with Handicraft gifts Products in Hyderabad Rajiv Gandhi International Airport
Providing excellent customer service.
Well organized and clean way of presentation.
Ensures that each customer receives outstanding service by providing a friendly environment, which includes greetings and acknowledging every customer.
Maintaining solid product knowledge and all aspects of customer service.
Assist in processing and replenishing merchandise and monitoring floor stock.
Participate in year-end inventory and cycle counts.
Safe guarding company assets.
Maintaining and sending Daily sales report, achieving the targets.
Education Back ground.
Graduation
Course of study – B.Com (Bachelor of commerce).
Board of Intermediate Education.
Course of study- CEC (civics economics commerse).
Secondary School Certificate
Course of study – SSC (Secondary School Certificate) .
Languages.
• English Fluent
• Hindi Fluent
• Telugu (Local) Fluent
• Urdu Fluent
• Arabic Basic.