There are no businesses that could operate without a maintenance worker in the background ensuring that their assets are working properly – be that an HVAC in your office, the electricity system in the server rooms of your internet provider, or a machine on your plant floor.
To manage all of their work, maintenance professionals usually follow a standard work order management process so they have a way to receive and review work requests, assign and schedule maintenance work, and track the progress and report on performed activities. At the core of that systems are work orders. While they can come in a paper form, more and more organizations are switching to computerized maintenance management systems that, among other things, enable maintenance professionals to create and share them in a digital form.
At the infographic below, you can see which information needs to be included on a standard work order, as well as how the process work from receiving a work request to performing work and closing the work order.
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