Importance of Marketing Research to an Organization

Posted on the 01 January 2019 by Divine T. @backlinkfy

If you are a marketer and you don’t know market research, then you are missing out one of the most significant aspects in business. As a marketer, it is your accountability to research market for appropriate actions in the company.

The responsibility of a marketer is to ensure getting the right product at its place with the right cost and to the right person. It is relevant going back and finding whether the customer is getting the satisfaction or not. It helps in ensuring the loyalty of customers. This is the central element which is imperative for the advertisers to gain better results.

What is market research?

Market research is the primary form and is an information collection exercise for determining the viability. Before getting into the market, it is vital to conduct the market research as this way business settling becomes more tranquil. It doesn’t matter what kind of business an individual is going to start, all that matters is appropriate conducting of the market research.

Types of market research  

There are two types of market research:

Primary research

This type of market research is useful in monitoring the sales effectiveness, present practices of business, service quality, and the tools for communication. It is helpful in assessing the current competition in the market by evaluating the plans of business against your competitors.

Secondary research

It is helpful in gathering the published data for creating the database of a company. In this, analyzing the situation gets easier. It works out on the strategies to benchmark, and benefits in identifying the segments of the market that a business must target.

Importance of market research

Any business, whether it is small or large should initiate the market research. If the company has set the target of reaching the new level of success, then the market research is imperative.

Here are the reasons illustrating the significance of market research in the world of business:

Identification of the problem

In the initial period of settling the company, it gets complicated to identify the issues that are there. It is vital that any business must focus their attention on categorizing the problems. Because this way, if in future any problem persists, then resolving them is more comfortable.


Businesses should always be ready to overcome the problems by integrating the solutions beforehand. Hence, identification of the issues that can take place in the future is one of the main reasons for conducting market research.

Categorization of opportunities in the market

Do you have any idea for the current market opportunities? Are you focused on comprehending the market research need? If the answers to both the questions include a no, then you lack very severely.

Market research is crucial because it obliges a business in the identification of the opportunities in the market. If you are new to a business, then make sure you conduct appropriate research. You can know more about the present and new opportunities related to the product.

Market research offers the comprehension of market share, competition nature, levels of customer satisfaction, performances and enhancement in sales and lastly, distribution channels. Solving the problems is trouble-free with the market research for business.

Market strategies formulation

These days’ markets are no more local as they have to turn out to be global ones. It is difficult for the manufacturers to reach the customers and control the channels of distribution. The competition in the market is harsh.

The requirements of customers are complex to foretell. The segmentation of the market is also a complex task in such a massive market trend. The market research offers the help in framing and ensuring the appropriate implementation of market strategies.

In a nutshell, it is essential for you as a business owner that you ensure initiating market research on a frequent basis.

Identifying the requirements and wants of customers

Research marketing is not essential for obtaining success only. The primary purpose of settling up the business is to offer the services to the customers. So, if the customers are not happy, then you cannot expect the level of growth in your business. You need to know first that the marketing is all about customer-centric now. Nonetheless, the production that is large-scale requires intermediaries for the distribution of mass. Because multi-channels are so prevalent these days, the gaps in information is visible very clearly.

Market research is helpful in gathering the information of customers from the survey that is structured distribution. The main benefit of marketing research is turning out the advertising in customer-oriented aspect.

For the efficient mix of communication

Communication with the customers and other businesses plays an important role. It is vital for any business that they look out for a way that can help in effective communication mix. Marketing research is the best technique because it includes the use of research that s promotional for studying the media mix, the effectiveness of advertising, and tools of communication.


If you can converse with your customers efficiently, then reaching the success becomes more manageable for you. But, on the other hand, if it is not the case, then it can create a lot of hassles.

Therefore, the mitigation of communication issue is easy with marketing research. With the market research, it is easier for the businesses to promote the company product in the market.

Enhancing activities of selling

Market research is vital as it is helpful in analyzing and evaluating the performances of a business. It is essential for businesses to know their performances because in this way they can make improvements in the processes if required.  

With the help of market research, businesses can assess their position in the market. It also includes the studying of the effectiveness of sales force. Identification of the sales territories is helpful with market research.

Market research is an aspect that helps the business understand their weaknesses in sales and obliges in examining the substitute methods for goods distribution.

Sales forecasting

One of the most complex tasks for the manager of the production in the business is keeping the optimum inventory levels. Though, the production is an aspect that is commenced in the demand anticipation.

Thus, it is essential to know about the scientific forecast for the sales. Market research is useful in sales prediction by using the method of market share, sales force, and jury method.

Market research ensures the fulfillment of quotas for sales and the plans for marketing.

Revitalizing the brands

The use of market research is helpful in studying and finding out the present position of the brand. It helps in discovering the recall value of business brands. Exploring the brand extension probabilities or prospects of altering the current names for the brand is effortless.

The primary objective of advertising is creating the loyalty for the brand. Research in advertising is something that is helpful in developing the techniques for popularizing and retaining the loyalty for the brand.

Wrapping up

In this modern era of the global market, marketing research is not just only useful, but it is also relevant to success. Include all of the above-discussed strategies in the to-do-list. Remember that research objectives are settled for getting the best results for your business effectively.